Wing Stop

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You advertise 50 cent wings but charge 60?
Posted by on
Rating: 1/51
PHOENIX, ARIZONA -- Wingstop sends me out fliers least weekly touting their 50 cent boneless wings, Mondays and Tuesdays. OK, so I decided to bite and go there for lunch I inquired about the wings and they told me no its 60 cents now, huh? but they had it advertised as 50 even on their storefront, The girl tells me they changed it.

Fine, I got 10 medium hot wings for $6.00, I asked for a regular drink $1.99 are you kidding me? I took my food to go. False advertising and overpriced food do not mix. As Joe biden says what a bunch of malarkey!
     
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madconsumer on 2012-10-15:
what did they say when you showed them the advert? that could be considered false advertising.
FoDaddy19 on 2012-10-15:
How much was the tax?
Anonymous on 2012-10-15:
It came out to $6.56, I didn't get the drink.
Anonymous on 2012-10-15:
These wings are usually, $7.56 for 10 without the "discount"
trmn8r on 2012-10-15:
That's a 13% discount - not bad. At BWW I believe their real wings are .60 each on wing night.

As for why the promo differs, that is most likely the old "at participating locations". The local advertising should be correct, but in any event I would pay the .60 if they are good.

I get an iced tea when I eat-in at BWW and other restaurants like this. To-go I never do - no free refills if you aren't there to get them.
Anonymous on 2012-10-15:
The wings are OK nothing special.
Anonymous on 2012-10-15:
This is the only place I know that salts their fries with sugar.
Anonymous on 2012-10-15:
TRM, I dunno if you even been to a Wingstop its not a dine in restaurant like BWW, its mostly a takeout/fast food place. Their main thing is wings and Beer.
melissa253 on 2012-10-16:
$.50 a wing seems kind of high to me.
Anonymous on 2012-10-16:
melissa, their wings aren't even worth 50, maybe 25. The wings at Hooters are better.
Vinnie11 on 2012-10-16:
Plus they're not even wings! Wings have bones (and flavor). Boneless wings are breast and lacking in flavor - may as well be a chicken tender. Past all that though, I love their lemon-pepper seasoning!
Anonymous on 2012-10-16:
I prefer the bone in ones myself, lemon pepper is a fave of mine also Vinnie.
madconsumer on 2012-10-16:
what did the manager say when you brought it to their attention?
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The Best Wings Are Done At Home.
Posted by on
DENVER, COLORADO -- When I do wings at home I either bake them or fry them with a light coating of flour.
This Wing Stop joint just throws the wings in hot oil which Sears the flesh and dries out the meat. I never thought I would state this but these wings were OVERCOOKED! Dry as a bone and the two wing flavorings that I had were a dry coating that didn't stack up to my standards at all.
At least a sauce would have moistened the wings up a little.
I paid around 14 dollars for 20 wings which wasn't bad but what I received was awful.
This was my second and final visit to "Wing Slop" ever.


Btw: Rite-Aid offers a frozen variety that's better than theirs.
     
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Venice09 on 2011-04-05:
I don't like hot wings but I make them for my family. I use Perdue Wingettes. They are bigger and meatier so they don't dry out as quickly. I just pour a combination of hot sauce and butter on the wings and bake them in the oven, turning frequently. Since I don't eat them, I have no idea if they're good or not, but the family seems to love them.
Anonymous on 2011-04-05:
That's close enough, Venice. They are probably pretty good.
Anonymous on 2011-04-05:
Least they weren't Raw this time eh Zork.
Anonymous on 2011-04-05:
I do not eat wings either but I cook them in a deep fryer in peanut oil. I season an egg wash, season flour and then flour, egg, flour, fry. As soon as they come out, I dunk in the butter/hot sauce mixture. After about 15 minutes there are nothing but bones on the table so I think they are pretty darned tasty.

My family loves the lemon pepper wings from Wing Stop but the last time we got them, they were kind of dry too!
Venice09 on 2011-04-05:
I think the recipe is right on the bottle of sauce! Since I'm not a connoisseur of hot wings, it was an easy recipe to try, and I've been doing it that way ever since. It's quick, easy, and a lot cheaper than restaurants.
Anonymous on 2011-04-05:
When I go to WS, they always put too much sauce on the wings. But the fries are yummy
Anonymous on 2011-04-05:
That sounds disgusting. Hey man I hear good things about the juicy wings at the Supreme Court in Denver. If they're still open maybe you should give them a try. (VH)



Anonymous on 2011-04-05:
Lsalvador, I recommend Alton Brown's recipe for wings. It's time consuming, but, very well worth it.

Good review.
Anonymous on 2011-04-06:
Thanks for the review, Lsalv. I agree that home wings are the best. My friends and family always ask me to make my wings, and they are the easiest and just great tasting.

Just toss the wings in a flour/spice mix(whatever spice you like), and chill coated wings in fridge for an hour. Then, spray with Pam, bake @ 375 for about 50 minutes. Heat up 1/2 cup butter on stove. Add 1/2 cup hot sauce (I used Louisiana hot sauce), pinch of garlic powder, and mix well. Theres your sauce, and its an excellent one.

Anonymous on 2011-04-06:
Lsal, your review leaves the impression that you did not say anything about the less than favorable fare to the server or mention it to management, that you chalked it up and ate the cost, not the wings. Is that the case?
Anonymous on 2011-04-06:
Good review. While we no longer have a Wingstop here locally, when we did, it served fairly decent food. But this review wasn't about my location or any other...it was about the location on 20th and Washington in Denver, CO. Good solid and descriptive review.
MRM on 2011-04-06:
I didn't know that Rite Aid have frozen foods but then again, I don't buy frozen foods at a drug store such as, Rite Aid.
Anonymous on 2011-04-06:
Dirm, it would be safe to say that ALL of the Wing Stops do their wings the same way and it is quite common at a lot of places. The original recipe was done like that and I just don't like it.
Therefore if you like it that way you can sing the chain's praises all you want but at the same time, I shan't.

MRM, for what they are, they aren't bad.
Anonymous on 2011-04-06:
No chain gang singing here my friend. I was only giving merit towards the owner of our local joint. I knew the man personally, and he took pride in his wings and his store. He added his own touch to things...whether frowned upon by the man or not. Maybe that's why he's no longer in business? (laughing out loud)
Slimjim on 2011-04-06:
This is a shame. You and wings do seem to have historical differences. Some Rancholina on the side would have lessened the impact of this disservice, I agree.
Perhaps a review on that Rite-Aid sampler basket is in order. We haven't had any real talent handling frozen food reviews here since that rich, athletic built guy who lived on Lean Cuisines left.
Anonymous on 2011-04-06:
Who knows, Dirm?
I just don't understand why these wing joints have to desecrate the wings, then dip them in some sauce and expect me to belly up but then it says a lot to why FF joints flourish.
Some people don't care what they eat.

Slim, while I don't see the Rite-Aid wings as to be review worthy, I will say that for 5 bucks you get 16 wings (tiny ones I might add) but the texture and sauce rivals any wings coming from these pizza chains that sell them.

Slimjim on 2011-04-06:
I bet this never happens at Indis!
Anonymous on 2011-04-06:
I still say that Tilted Kilt has the best wings. Native New Yorker is pretty good too.I went to Buffalo Wild Wings over the weekend and got some nasty wings. They were all breading, no chicken.
erikr715 on 2011-05-02:
Dead-on dude!! I'm a former chef and you got to have the flour! Or if you like the kind with a "KFC-y" breading, wash 'em in a little flour, then egg, then flour again!! Plus those places are trying to get you in and out the door so quickly!! They crank up the heat in the fryer to 450 and burn 'em!! Done at home, with the proper, seasoned flour, at 400 degrees is the best way to go!!!
DebtorBasher on 2011-05-02:
If you're going to fry your chicken...using corn starch instead of flour will give it that extra crispy crunch to it.
Anonymous on 2011-05-02:
So you fry your chicken in corn starch?
Interesting.
DebtorBasher on 2011-05-02:
"Wingstop" sounds too much like 'Lube-Stop' for your car.
DebtorBasher on 2011-05-02:
Yes... it gives it a great 'crunch' to it. Try it the next time...you know where to find me to thank me for it.
jktshff1 on 2011-05-02:
If you fry it right, you won't need the cornstarch.
Another Northerner myth.
Anonymous on 2011-05-02:
I add a little baking powder to get that effect.
DebtorBasher on 2011-05-02:
Hey JKT! I'll have you know, I learned that from watching the FoodNetwork! I used to just dip it in egg or milk then in flour...the last time I made it, I tried it by dipping into milk then cornstarch and there was a big diffrence.
DebtorBasher on 2011-05-02:
I also like to use my own bread crumbs or cracker crumbs.
Anonymous on 2011-05-02:
My aren't you the Barefoot Contessa of M3C these days.
Impressive!
Anonymous on 2011-05-02:
I found this review to be very helpful so I voted accordingly.
Anonymous on 2011-05-02:
I totally agree.
Anonymous on 2011-05-02:
I don't use cornstarch either but I'd be willing to give it a shot. The key to getting it crispy using flour is waiting until the flour is doughy before frying. I double coat (flour-egg-flour) and then wait about 45 min to an hour until the coating is tacky. If you fry right away, you lose a lot of crunch.
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Customer Service Is Horrible With Refunding Money
Posted by on
CEDAR HILL, TEXAS -- I have spent my money at different Wing Stop and called in plenty of orders without a problem until I called in a order at the Cedar Hill, location to find out the wings and the customer service that I have always received is not the same in Cedar Hill, TX. The customer service is horrible, they don't like to make your order over if you complain about something, I order a 35 piece and the fries was hard. I never touched the wings and they only wanted to replace the fries without replacing the wings. The manager took the fries out of the bag and stated that they did not look hard to him. I told him they may not look hard to him but they taste hard to me. He advise he would fix the fries over but not the wings. I explained to him if I wait until they fix my fries over and they don't replace my wings my wings will be cold by the time I get to Desoto. I had already paid by credit card and asked for a refund and the manager advise that I would have to call the corporate office to get a refund. I left the whole order on the counter because at that point I just wanted my money back. I called the corporate office and they stated they were individually owned and it is up to the manager of that store.

I finally spoke with the owner and the manager lied to him about the whole situation, the owner advise he was willing to make it right and to call him back later on that day because they were very busy at the store. I still have not been able to reach him again or get my money back or my order replace.

PLEASE CHECK YOUR ORDER BEFORE PAYING!!!!!!!!!!!!
     
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Soaring Consumer on 2009-03-05:
You paid by credit card, so you can dispute the charge to get your money back.
BigBaby on 2009-11-10:
I believe the fried will be ready within 3 minutes so your wings won't be nasty at all.
Not only at Wingstop but I always check my order before step out of the store. Walmart, Subways, MCDonald.. Etc.
boldlygo on 2010-11-27:
If there was nothing wrong with the rest of the order why would you insist that a store replace everything else? They offered to replace the fries - 3 minutes cooking - but you insist on $25 worth of food cost for a $3 fry issue? I don't know of anywhere that will do that. It was your choice to walk away without your purchase. Stores get a ton of scammers these days wanting expensive freebees, not that you are one of them, just try to see it from the owner's view.
Anonymous on 2010-11-27:
Most people buy the wings and drive them all the way home to eat them and they are fine. It was not reasonable to expect them to replace the wings as well as the fries when it only takes a few minutes to cook fresh fries. I surely would not have left my entire order on the counter. Sometimes our temper gets the best of us and it can indeed be costly.
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Wasted my last $26.00 at WingStop
Posted by on
CEDAR HILL, TEXAS -- My last $26.00 wasted at Wing stop in Cedar Hill Texas on New Year’s Eve

I called the Wing stop and ordered a “35”piece which includes a large order of French Fries. I asked for ½ Lemon Pepper and ½ Original Hot. When I picked the order up and got home I realized they only gave me maybe 10 drumsticks and a few of the other wings were fried really hard. So I called back and told them over the phone that I only had a few drumsticks and some of my wings were fried to hard. The girl over the phone told me to bring the food back and they would take care of it.

So when I arrived I told the girl at the counter who I was and she took my wings out the bag and walked to the back of the store and I assume she spoke with her manager. She probably stayed in the back maybe 5 minutes with the food. When she returned she walked up to me while closing my food back up and said, I can’t return these because” YOU LIED” She said, you told me there were no drumsticks in the box and she was going through my box using her bare fingers to pick up my food and show me that there were drumsticks in there. I told her that I never said that and why were her hands in my food?? I became furious at that point and told her to give me my money back. She said, let me get the manager.
When the manager arrived at the counter she never spoke she walked up and said, you didn’t order a full Drum.

You should have asked for all Drumettes while reopening my food again. I told her I didn’t ask for all drumettes I wanted an equal amount of each and besides that look how dried out the wings are. She said she was not going to give me my money back and she was not going to replace it either while she also was talking over my food while it was open. I asked her what am I supposed to do with this food because your staff’s bare hands have been all over my food. I said besides that if you knew that you were not going to replace my food why would you allow them to bring it to the back openly and allow them to touch it??

She replied,” whatever type of problems you are having at home don’t bring them in here” I said I can’t do anything with this food. She said “WHAT MAKES YOU THINK YOUR GERMS ARE BETTER THAN OURS” I said you are not the one who has to eat this. She immediately became irritated of me asking for a replacement. She began to raise her voice and told me again “NO” she was not going to give me anything and If I didn’t like it I could call the Police. This all happened in front of maybe “8” people in the store. While another customer was complaining of how slow the service was. The manager walked off and proceeded to fix orders for the other customers and left me standing there for maybe 10 minutes and I finally asked another associate for the owner’s phone number.

Needless to say, I left the store with no food for me and my kids on this day. I attempted to reach the owner but no response. Wing stop stole my money and gave me horrific customer service. I was embarrassed and belittled. Please help me get a refund and report them to the BBB along with the health Department… I think I can say, They broke all the rules of bad food!!!!! They should have had a sign to say “NO REFUNDS” “ALL SALES FINIAL”

Signed,

Hungry, Mentally Abused and left with Germs.







     
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CrystalSword on 2007-12-31:
You really shouldn't post your phone number like that!
Anonymous on 2007-12-31:
giving your phone number online is a no no
Anonymous on 2007-12-31:
I do admit her putting her fingers in your food is not sanitary. There is probably more to this story that you are not telling us. By the way Wing stop is one of my favorite hot wing restaurants. The other being wing street
trumania on 2007-12-31:
If anything if you paid by Credit Card you can initiate a chargeback to get your money back. If you used a debit card you can call the bank and file an ATM/POS Dispute and have it filed under Merchandise Not Received since you walked out without any food.

If you really want to cause a stink you can call the Health Department, but they may say gloves are not required. HOWEVER, if the employee was handling money and THEN touched your hands WITHOUT washing her hands, well I believe that IS a health violation because money carries so much bacteria it can make you really sick.

Give the owner another call tomorrow afternoon (after all the partying) if anything they may just allow you to have a replacement meal instead of refunding you so they can keep the money in their business.
Ponie on 2008-01-01:
Did this episode take place before or after the partying started? I'd be interested in hearing the other person's side. I know when I have a complaint of some sort, I usually tell only my portion of the story.
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