ALABAMA -- I am a 58 year old white female who lives in Alabama. On Sept.12-04, I slipped and fell in water at the meat counter, tearing my rotator cuff out of my shoulder. They told me they would pay all my bills, they lied! They mopped up all the water, and put up 3 wet signs after I had fallen. I have been completely disabled since Sep 12, and they don't care. I had to have surgery on No.19th for the torn rotator cuff, about the size of a silver dollar. I am still on pain medication today for it, and therapy. I had to be hospitalized after surgery for infection had set up in it.
They are self insured, and they did approve of a few of my bills at first, then when they found out I had to have surgery, that stopped. They had to cut about a 4-inch incision on my shoulder, and I nearly died from the pain of having the bone cut, and still suffering! After refusing to pay my bills, I attained a lawyer who is now helping me. The bills have run around $25,000-$30,000, and we had to file under our insurance, so I could have surgery.
Thank God I had some insurance! I had been shopping there for 5 years before this happened, and enjoyed it. But, I would not recommend Winn-Dixie to anyone anymore. The pain and suffering I have gone through was the worst pain I had ever incurred in my life! Most of all, everyone kept telling me at Winn-Dixie that they would pay all my bills, well they have not paid anything!!! We are paying on the accounts, $50.00 -$100 a month until a settlement is reached, if it ever is! It is certainly not a nice company, with lots of lying going on.
I just hope if anyone else falls because of their carelessness that they have some type of insurance, because no thanks to Winn-Dixie, I Had to wait until from Sept 12-04 - Nov.19-04 until I could have surgery. I just lay in the bed and had to knock myself out with pain medication. Anyway, I will no longer shop there, because of their bad tactics.
OCALA, FLORIDA -- Went to that location in Ocala mostly everyday!! And if I can get to another store I would!! But it seems to be a daily thing, that there is only one cashier every time I go, even when the people have one to 3 items. They never have a cashier on their express lanes, which I believe is not right, when some people don't have the time to wait!! I have been here in this beautiful state of Florida for only 6 months and I have never seen such a thing, where they only have one cashier.
Are they really being consecutive or are they can't find anyone to do the job?? You would think customers come first but not this store!! I've tried applying and it seems you cannot get past the part on their application where it says how much for the salary. I have brought this to the store manager, his response "use another e mail" Haha don't work!! Store # 2229. Please fix these issues!!
NORTHPORT, ALABAMA -- I shop at Winn Dixie in Northport several times a week and they are always asking if you would like to make a donation to one cause or another. I have payroll deductions taken out of each paycheck for the charities I contribute to and am SICK of being asked every time I walk in their doors if I want to make a donation. I don't think the grocery store is a place to be asking their customers for donations. If they care so much about their "CAUSES" why don't they advertise how much they are going to donate of their profits?
ATLANTA, GEORGIA -- I worked in the now closed down, Atlanta Division for 20 years 3 months and 5 days. 1970-1990. I worked in almost all the departments and ended up as a Store Manager. The upper management in those days were autocratic and often abusive. They took an adversarial view of store employees. We had little say, for example, as to sales per man hour or display set up. It was all dictated from the top down by people who hadn't worked in a store for decades. Most employees and executives were high school graduates only. We had an almost 100% turn over in store management. There were very few of us who had a knowledge of the history of the company.
The pay was low and set on a three tiered system with those hired after a certain date getting a lower top hourly salary than those hired earlier. I fell into the grandfather pay scale and found out to my horror that they were eliminating those associates who made the top pay for younger ones who would max out at less. Many of our stores were understaffed and we always had a surplus of new, newer or newest employees who were untrained or untrainable. They asked more of them or us than was possible to produce without experience and time.
Only a favored few who had family relatives in executive positions got promoted to those higher paying jobs. Many of them got burned out as well. I think the corporate culture has now changed but it was too late for the Atlanta area. Our stores were dirty, always short handed. It was a tough, thankless job. No bonuses ever.
ORLANDO, FLORIDA -- "Did you find everything OK?" That's always the question at checkout, so when someone says "no", they are taken aback. That's the problem that arose for me at the Orlando Winn Dixie on Curry Ford Rd. When I asked about their wine sale or where is the organic spaghetti sauce, the answer is the same "I'm sorry we don't carry that item here" but we let you know with the disclaimer "Items not in all stores". Shall I call you beforehand with my list? Hello Winn DIxie management.. If you're throwing a sale, at least have an end cap or display for each store. Is that hard for you folks to grasp?
AUBURNDALE, FLORIDA -- When I first starting getting my gas at the Circle K (shell oil) gas station I was using Winn Dixie fuel perks awards. I had no problems. But now, as of today the gas station is not fully honoring the full fuel perks. My son in law called Winn Dixie customer service to complain about not honoring the full fuel perks. ** was very sarcastic and refused to help us about the matter. I am very upset about this because this is way I spend my money at Winn Dixie. I spend more than 400.00 a month. If this is not resolved and corrected and give me my full fuel perks I will go shop at Publix and Wal Mart.
I went to the gas station expecting my gas to be. 49 cents a gallon with the perks and also the. 90 reward. After I got home I checked my receipt and it was 1.509 per gallon and no perk rewards. And on top of it all they now stop pumping at 20 gallons and no more. This is wrong because it is not on the receipt that there is only a 20 gallon limit. I paid 30.18 for 20 gallons of gas in which it was only supposed to be. 49 per gallon plus fuel perks. There were no fuel perks involved.
Other people have filed consumer complaints against Winn Dixie over this matter. It may be also linked to an investigation now being conducted by the Federal Trades Commission in Washington DC. Lets put a stop to this now before we lose Winn Dixie because after all, I would rather show at Winn Dixie than any other store but I do not like being scammed by anyone or any company.
PALM BAY, FLORIDA -- I am writing about Winn Dixie on Malabar and Minton in Palm Bay, Florida. This store gives discounts if one has a membership card. The products have two sets of prices with and without membership card. I have noticed on two occasions that the discounted price does not ring up at the register. The first time, I got the store managers attention and was given the excuse that the person who put the meats out had not had a chance to change the price in the system. At that time I was given the discounted membership price.
Just yesterday I went there to buy some stew meat. I used the self check out register along with the stew meat I also bought some cookies which were .99 cents and buy one get one free. When I rang up, I needed assistance to get the price corrected. The cashier had an attitude, but gave me the discount. I later noticed that the meat had rung up at the 16.00 instead of the 11.00 which was the advertised price with card. They are such rip offs. Beware and check your receipts...
FLORIDA -- The Fuel Perks program at Winn-Dixie is a fraud. The items on the Fuel Perks program are those items either they are trying to get rid of, or are the most profit boosting items for the company. This means the customer is spending more. The program is also bringing in clientel that stores like Publix, Fresh Market, and the upscale supermarkets frown upon. Back in the past, Winn-Dixie catered to the hard working, blue collar worker. Today that ideal has reversed to those who live off of government benefits (WIC, Food Stamps, etc). When was the last time you saw a LARGE number of WIC customers shopping at a Publix or Fresh Market?
What many may not realize is that Winn-Dixie is not about the customer, but is about the money they make. Now that they are bought over by Bi-Lo, you will notice even more the prices going up. I realize also that the Fuel Perks program is not going to last forever, and eventually they will kill the program without customers even knowing it. If you really think you are getting a bargain by shopping at Winn-Dixie, then go ahead and throw your money away.
SEBASTIAN, FLORIDA -- When Winn Dixie offered perks for cheaper gas we thought this is a great idea. But when we discovered that Winn Dixie uses the "Higher" priced gas stations, that are NOT convenient to the area we shop in, we quickly saw the scam. These operators (more often than not) screw up the Winn Dixie card, then charge you for the higher priced fuel. If you choose to argue with them, they run you through hoops trying to discourage you (what with other customers and all) so that you will just leave.
We KNOW Winn Dixie knows about these practices. Since Winn Dixie's prices are inflated in the area anyway... it's probably best that we just shop ELSEWHERE. We'll be sure to pass along our gas perk experiences to our Winn Dixie shopping friends.
PALM BAY, FLORIDA -- I'm 6 months pregnant so I took a friend and my 15 month old to Winn Dixie to get groceries. I went the Winn Dixie on Malabar rd last week and a girl that used to have a grudge with my friend approached her with my son in the cart. She started screaming and was on my son, that's how close! She's threatening to hurt her in uniform on shift!! With my son there! Then threatened she would attack us all in the parking lot when we left!!
I called and reported it with 3 different managers and Winn Dixie said that I didn't have enough proof so all she got was a talk...? I was so scared I had to have my husband pick me and the baby up! Threaten a mother and baby?? Never again going there!!!