One 2 trips to Winn Dixie I've had the unfortunate experience of dealing with a white pregnant cashier who let her friends cut in front of me and then on the 2nd trip after checking out with her she asked me to move while I was loading the groceries in my cart. I'm done. Too bad because it is convenient for me to shop there. Add reply
I went to look for sour cream and I couldn't find any help. I was also trying to find some rice and still no response. I feel like I can't get what I need because there is not enough staff working there in the morning for the last four months. The only people that have ever helped me was Maria and Dale at the Winn Dixie on Ariana Street. Add reply
The sign said save $5.00 On five items.
3 Replies - Latest reply on 10/09/2013Add reply
It did not say you must buy five items to get that price
will never shop Winn Dixie again.
ANNISTON, ALABAMA -- The clerk was waiting on a customer on one side of the desk getting something to do with western union. I was at the register side. Another service desk worker was standing behind the desk also. I thought it was very poor customer service for her not to at least say we will be with you in a minute. She never said a word. Not all the clerks are rude but there are some who are not friendly and have poor customer service skills. I'm just saying customer service is lacking.Add reply
ORLANDO, FLORIDA -- Did you find everything OK? That's always the question at checkout, so when someone says no they are taken aback. That's the problem that arose for me at the Orlando Winn Dixie on Curry Ford Rd. When I asked about their wine sale or where is the organic spaghetti sauce the answer is the same "I'm sorry we don't carry that item here" but we let you know with the disclaimer "Items not in all stores".
Shall I call you beforehand with my list? Hello Winn DIxie management ..If you're throwing a sale at least have an end cap or display for each store. Is that hard for you folks to grasp?
MILTON, FLORIDA -- I went shopping at Winn Dixie on 7-16-13 and had a total of .55 cents off a gallon of gas for up to 20 gallons. When I put my Winn Dixie card in to start the transaction it came up with the message that I didn't have any reward perks although I was holding the receipt showing I had .55 cents.
2 Replies - Latest reply on 07/17/2013Add reply
What a rip off. I'm shopping elsewhere from now on. Shame on Winn Dixie. When I called I was put on hold and no one ever got back to me. You have lost all my business and respect.
VERO BEACH, FLORIDA -- I went into my local Winn Dixie to buy meat today because their ad showed some really good prices. First item was chicken thighs the ad stated they were supposed to be $1.29 a pound. All of the packages were marked $1.99 a pound. I asked a meat cutter if I could get the correct price on the package. I was told there was no reason to remark it, it would ring up correctly at the front.
2 Replies - Latest reply on 03/01/2013Add reply
Second was a package of pork loin chops. The ad stated it was supposed to be $1.99 a lb. This time had hubby go to the service desk and get a price check it rang up incorrectly, he was told it couldn't be fixed there he had to go back to the meat department and have them reprice it. Meat guy told us we had the wrong item. I pulled out the ad said the names match he went to the meat manager who was in an office again at the front of the store. Meat manager said we did indeed have pork loin chops but the ones on sale were thinker. The case only had 2 packages at the sale price and they were very large.
I insisted that since it said pork loin chops we get them at the correct price or they make a smaller more affordable package. Finally he said heck with it while cussing under his breath repriced the package as a clearance package. He then threw it at my husband saying take this you cheap jerk and please never come back while I'm clocked in.
I called the home office customer service number after waiting 12 minutes on hold was told the incident was written down was given a claim number and told the district manager would call me. Needless to say not holding my breath and not going back.
Employees of Winn Dixie in Hialeah are the most polite and helpful employees I have ever seen they assist you in finding and checking prices for you as well as the people who take the groceries to the car AMAZZZZINNNGGG!!! 1 Replies - Latest reply on 12/13/2012Add reply
PALM BAY, FLORIDA -- I am writing about Winn Dixie on Malabar and Minton in Palm Bay, Florida, this store, gives discounts if one has a membership card, the products have two sets of prices, with and without membership card, I have noticed on two occations that the discounted price does not ring up at the register, the first time I got the store managers attention and was given the excuse that the person who put the meats out had not had a chance to change the price in the system, at that time I was given the discounted membership price, just yesterday I went there to buy some stew meat, I used the self check out register, along with the stew meat I also bought some cookies which were. 99 cents and by one get one free, when I rang up, it I needed assistance to get the price corrected, the cashier had an attitude, but gave me the discount, I later noticed that the meat had rang up at the 16.00 instead of the 11.00 which was the advertised price with card, they are such rip offs, beware and check your receipts... 1 Replies - Latest reply on 08/17/2012Add reply
Above and Beyond Customer Care
WEST PALM BEACH, FLORIDA -- My body pound was 250.Am only 5'5" tall. Being as fat as I was, depression loged in and I began to cry a lot. Most people saw me as a black fat American round man. And so I was [nick] named,(Round Fellow), ... read full review1 Replies - Latest reply on 08/07/2012
PALM BAY, FLORIDA -- I'm 6 months pregnant, so I took a friend and my 15 month old to Winn Dixie to get groceries. I went the Winn Dixie on Malabar rd last week and a girl that use to have a grudge with my friend approached her with my son in the cart, she started screaming and was on my son that's how close! She's threatening to hurt her in uniform on shift!! With my son there! Then threatened she would attack us all in the parking lot when we left!! I called and reported it with 3 different managers and Winn Dixie said that I didn't have enough proof so all she got was a talk...? I was so scared I had to have my husband pick me and the baby up! Threaten a mother and baby?? Never again going there!!! 7 Replies - Latest reply on 03/08/2012Add reply
They specialize in poor morgue like service. 1 Replies - Latest reply on 02/21/2012Add reply
I have shopped at Winn Dixie for 38 years. The prices went up when they came out with the rewards card. I now have started shopping at other stores due to their lack of double couponing. I don't understand why they do it in other states but NOT FLORIDA! That is wrong. either do it or don't but do not choose whom gets ignored. 4 Replies - Latest reply on 11/24/2011Add reply
We bought regular hamburgers and ballpark franks and went home and before we cooked the burgers we opened it up and there was brown lines in all 4 of them and the hot dogs I ate them today and got sick off of them and through up twice and your sausages were bad on the shelf they were marked dollar off 5 Replies - Latest reply on 08/12/2011Add reply
FOER LAUDERDALE, FLORIDA --
8 Replies - Latest reply on 05/04/2012Add reply
I just got back from Winn-Dixie (on 941 W State Road 84, Fort Lauderdale, Florida) where the only open check-out was for 20 items or less. I, unfortunately had a full cart of food. As any of you who've used self check-out at these stores know... you can't use cloth bags (even though they sell them) to self check-out. They keep all the extra carts out side so you can't put your food into another cart as you check your items. So there I was having finished my shopping and having been refused a 'real' check out; scanning items and stacking them all over the floor. Guess who gave a crap? No one who worked there. It didn't matter that my food rolled around under other's feet blocking their path. What the is wrong with that store? Why in the don't they have a 20 items or MORE check-out open and make the people with fewer items check themselves out? Publix may cost more but Winn-Dixie can bite me... I've already emailed a complaint to Winn-Dixie and I expect to hear nothing from them.
MIAMI, FLORIDA -- I have been shopping at the Winn Dixie at SW 104th Street off Dixie Highway for over 20 years. I have told anyone who would listen that this store had horrible customer service. However, today, I met Brian. I think he's some kind of store manager, but, if he isn't, he definitely should be. Without my asking, he saw me looking for something in an aisle and helped me find it. Then, when I was (self)checking out, he saw I had a big bag of kitty litter, and, again, without asking, lifted it up and scanned it for me -- then, waited until I had paid and put it back in the cart. He also asked if I had registered for their new gas card and, when I said I really wasn't interested, he said "let me have your driver's license, it will take me one minute." True to his word, he came back in one minute with the new card. Then, he handed me a packet of coupons. Unbelievable. I was looking around for a hidden camera. I can't tell you how happy I am that this store finally found someone who remembers what customer service is. Awesome!5 Replies - Latest reply on 03/13/2011Add reply
JACKSONVILLE, FLORIDA -- So today I decided to cook some Lima Beans open the can and pour the beans in the pan then I notice something Black in the beans at first I thought it may have been a discolored bean then I go to take it out and it was a long bug looked like some sort of cocoon I freaked out I am disgusted and outraged to find something like this in my food so I threw the beans away no way am I eating that crap and I sent an email to Winn Dixie they better get back to me this is crazy 8 Replies - Latest reply on 05/16/2010Add reply
STUART -- I shop at the Winn Dixie in port Salerno, Florida. The store manager is so un professional. I asked him where a certain item was. He told me but I couldn't find it. So I told him I still couldn't find it. He got so upset and he rolled his eyes. I couldn't believe it! I'm the customer I shouldn't be treated like trash.
4 Replies - Latest reply on 03/17/2010Add reply
As long as guy is the store manager I will not be shopping there I'll go to Publix!
This review has been moved to our community forum section. Add reply