Wirefly EPIC 4G

1 reviews & complaints.

Free Activation PROMO not honored - no standard stereo headset in box - Wirefly refused to provide me one
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ORDERED MY PHONE ON THE WIRELFLY. COM WEBSITE @ SEP 13TH 2010

ORDERED AN EPIC 4G - IT WAS UNDER A PROMO FOR FREE ACTIVATION - TILL SEP 14TH 2010

I WAS UNDER THE IMPRESSION I WOULD GET MY FREE ACTIVATION

WELL I DID NOT.

CALLED UP WIREFLY. THE CSR (BONNY) FIRST SAID THAT THERE IS NO PROMO LIKE THAT - AND WHEN I SAID NO I HAD ONE - HE CHECKED -- AND SAID THAT I DID NOT QUALIFY FOR IT.

I ASKED HIM THAT IT WAS VALID TILL 14TH SEP AND THAT ON MY SALES RECEIPT I HAVE FREE ACTIVATION. HE WENT BACK AGAIN AND CAME BACK AFTER 4-5 MINUTES - TOLD ME THAT --- YES ---- I WAS ELIGIBLE FOR THE PROMO AND THE DISCOUNT WOULD SHOW UP ON 3RD OR 4TH BILL.

SO I AGAIN HAVE TO FOLLOW UP WITH THEM ??????

NOT WORTH THE PAIN .


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2ND ISSUE: I ordered my EPIC 4G on their website - it did not come with a stereo
headset which comes standard with other sellers and from SPRINT. When I
called them up - they said - they don't provide one ( they do have it
hidden on their website under phone details) - I wonder if they do that
to other phones. Removed these accessories from the boxes. Wonder if
they resell.



BEWARE - bad experience for me - surprised since they are such a big seller.

ALL SPRINT EPIC 4G PHONES ARE INCLUDED WITH A stereo headset. I ordered
my other phone from letstalk.com and they included a stereo headset. It
comes standard with the phone. Also required by law to proved a
handsfree wired headset with a NEW phone.



Ask buyers on here - they would tell you what all is included. There is a stereo headset - Here is the link to the phone UNBOXING - check it out



http://www.youtube.com/watch?v=060L_OZFe-M



At Min 1:29 headset magically appears from BOX



and attached a screenshot too for quick reference.



EPIC FAIL for WIREFLY - called them 2 times today - both CSR and Manager
claim that they don't provide a headset in the box - they said that
SPRINT does not provide them with a headset. All BS. Called SPRINT -
they said all EPIC 4G phones are included with a stereo headset and
re-sellers should be providing the same to the customers.
     
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