Broken Machines Jacuzzi Never Repaired, Pool, Floor, Lockers Filthy
WORCESTER, MASSACHUSETTS -- Joined the gym the day it opened. Seem fine, but slowly became worse. Very young people work there that don't like to work too hard. Paper towels are supposed to be at different stations to clean machines. Lots of times they are out of towels, etc. Always asking them to replace it. Women's locker room, filthy. I was told mens just as bad. Lockers are never cleaned and you never know what you are going to find in there. Jacuzzi has not worked now for 2 weeks, pool is freezing and dirty. The sauna is the worst. I purposely left behind empty water bottles and wrappers to see if it would be there the next day, it was. I use only the treadmill if I can find one that works. They have a lot of machines, but the TV or machine doesn't work. I try out about three different treadmills before I can find a decent one. They sit there and are never repaired. I want a refund for my last month payment because its been a waste of time going there lately.