This company's policies are just short of extortion. Do not sign up with them for any length of time because you cannot cancel it. Mark my words, if you move, you'll regret having signed up with them. 1 Replies - Latest reply on 04/28/2009Add reply
Once you join it's very hard to cancel even after contract period. Very long wait on phones---which sends you to a website--which doesn't have a link for cancellation.
So now you go in person to the store to be told you have to pay for 3 more months. What a RIP!!!
Stay Away From Work Out World!!
OCEAN, NEW JERSEY -- On January 19, 2009 my son and I visited WOW-Ocean Township to join the gym. I sat with an associate, looked at the plans offered, and proceeded to complete paperwork. I gave the sales associate my ... read full review4 Replies - Latest reply on 03/31/2009
Sign Up At Your Own Risk!!
BRICK, NEW JERSEY -- Last May I purchased sessions at work out world in Brick to get ready for my upcoming October wedding. I had moved, and was attending WOW while finishing out my contract with another affiliated gym when ... read full review3 Replies - Latest reply on 02/12/2009
ROBBINSVILLE, NEW JERSEY -- I joined for a year membership. It was "fine, however overpriced for what the type of gym it was.". The worst is when my membership contract was up, they tried to quickly take out 2 payments as soon as they received the cancellation request. and then came up with another "small print" bull story about how they had to take out ANOTHER 47 bucks! They almost bounced my account by doing this without my consent. When I emailed to resolve the issue, the Member service representative [snip] was not only NO help but rude and unwilling to work out the problem.
I will NEVER recommend this stinky gym to ANYONE! Blech!
Do Not Join Work Out World!
SHREWBURY, NEW JERSEY -- I am writing this letter in hopes that someone will expose the unfair and illegal tactics of the gym WOW located in many towns in this area. My brother and I became members in Aug. 2005 at the Ocean, ... read full review14 Replies - Latest reply on 01/14/2009
NORTH BRUNSWICK, NEW JERSEY -- I just wanted everyone to know that I have been a member at Work Out World in North Brunswick for a year now. It's the best club that I have ever been a part of. I'm honestly sick and tired of reading ... read full review5 Replies - Latest reply on 01/11/2010
EAST BRUNSWICK, NEW JERSEY -- When I signed up for a membership I was told that if I gave WOW my cell phone number for the occasional (and that seems to be the only thing they said truthfully) marketing phone call, my dues would never ... read full review1 Replies - Latest reply on 10/25/2008
They Are Thieves
EASY BRUNSWICK, NEW JERSEY -- To whom it may concern:
I joined Work out World in June 2006 and the contract was for one year. Until 2007 I went one day, but I paid my fees faithfully ... read full review21 Replies - Latest reply on 12/25/2008
CENTRAL JERSEY, NEW JERSEY -- I have been a member of Work Out World for over 7 years. Although it was a fine gym when I joined, their recent membership drive has turned it into a nightmare. They now have more members than their clubs can comfortably support. If you use this gym after 4pm, most days you will find it so overcrowded that you will wait endlessly to use the weight equipment and particularly the aerobics equipment. In their quest to make more money than God, the management has ruined this gym. Each week it gets significantly worse as they bring in more new members without regard to the impact on current members.
1 Replies - Latest reply on 01/13/2008Add reply
Unless you have the luxury of going to the gym in the middle of the day, then I suggest you look at some of the fine alternatives in the central NJ area. If you want to see for yourselves, go for a tour on a Monday at 5pm.
MIDDLETOWN, NEW JERSEY -- I just moved to Middletown, NJ, and was thinking about joining the Work Out World on 35.
3 Replies - Latest reply on 12/20/2007Add reply
I stopped by their site but they were about to close, so one of their specialists called me back to schedule a visit.
A few things made me suspicious of their actions:
1) They wouldn't provide any pricing at all over the phone and there's nothing about cost on their website.
2) They're not registered w/ the BBB. Why would a legitimate business not want to be affiliated w/ the BBB?
3) This forum. I'm sorry you all fell victims to the scumbags, but thanks for putting your experiences out there.
I'll find another facility for me and my family to go to :)
MEDFORD, MASSACHUSETTS -- Work Out World (aka WOW) bases their business model on fraud and deception to lure members into long term contracts they can't get out of and by paying "joining fees". Avoid this gym! Bad! Very bad!
2 Replies - Latest reply on 01/13/2008Add reply
The whole "used car" mentality poisons the entire experience, so that it doesn't matter what the gym itself is like (ok, needs to be cleaner).
Staff is ignorant at best. Sales staff completely unethical and predatory.
TINTON FALLS, NEW JERSEY -- I am visiting US and had joined Work Out World a few months back. While joining I had told the rep that I can continue for only a few months, and the rep cheerfully said 'thats no problem, you can drop out anytime you like by informing us'. I believed her and signed the agreement, that was the mistake for which I am still paying.
3 Replies - Latest reply on 10/25/2007Add reply
Now that I have to cancel my membership, they just won't allow that. The CUSTOMER CARE, with their bossy attitude, just won't try to understand my point. For every point that I try to make, they have their bizarre argument.
Also for the period I had asked my membership to be put on freeze(this is the period u cannot use the gym and $10 would be charged to your account), they just charge some random amount. And when I call the customer (DO NOT)CARE, they tell me it will be adjusted against next months dues. And the same story is repeated next month.
I am TOTALLY DISAPPOINTED by the experience at Work Out World.
So, the moral of the story "DON'T TRUST WHAT THE REP TELLS YOU, AND NEVER NEVER ALLOW THE AUTO DEBIT OF DUES FROM UR BANK ACCOUNT, BETTER STILL LOOK FOR ANOTHER GYM"
MASSACHUSETTS -- I am a Massachusetts attorney investigating Work Out World. I would like to know if any customers or employees have experienced sexual harassment or sex discrimination at Work Out World in Massachusetts. ... read full review23 Replies - Latest reply on 03/13/2009
Has a lot to offer but then....
WALTHAM, MASSACHUSETTS -- I thought this gym was exceptional: there's lots of equipment, the hours are very accommodating, the parking is good and there seems to be a lot going on. But, and this is a very big but, the staff will ... read full review2 Replies - Latest reply on 02/23/2008