Worldmark

1 reviews & complaints.

They Stole My Money
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FEDERAL WAY, WASHINGTON -- I was approached at the Puyallup Fair by a Worldmark representative who promised a free trip (including airfare) to Vegas if I attended one of their presentations.

I told him that I had attended something similar for Trendwest previously and was never able to use the Vegas voucher due to an overwhelming number of blackout dates. The rep stated that Worldmark had purchased Trendwest and that the new vouchers were considerably more flexible, so I agreed to attend one of their presentations.

He then told me that I had to pay him $10 (in cash) but that $20 would be returned to me when I attended the presentation. (Alarm bells went off at this point, but I didn't listen...)

I showed up for the presentation and sat through the entire thing before a representative there called me up to the front desk and stated that I was not eligible for a free trip voucher because of the Trendwest presentation that I had attended previously. I stated that I had told the rep that I had attended a presentation previously (while the company was still Trendwest) and no mention was ever made about my eligibility to attend again. They said they were sorry, but I could not attend again until February - those were the rules.

So, since they were so adamant about the fact that I was ineligible, I tried to be reasonable. I asked only for my $10 back and not the $20 that I was promised. They refused to give me my money back, and gave me an 800 number to call that nobody ever answered...

So, basically they stole $10 from a struggling single mom.
Resolution Update 09/19/2007:
Money was refunded
     
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User Replies:

Anonymous on 2007-09-13:
The next time you hear alarm bells ... pay attention.
howigetby on 2007-09-13:
Boy is that ever the truth!!!

I sent a link to this review to their corporate office, so they called me today and refunded my money and gave me a $10 gas card to make up for driving there the first time, and having to drive there a 2nd time to get my refund.
CrystalSword on 2007-09-13:
At least they did do that much for you!
Anonymous on 2007-09-14:
Even though it was a decent gesture on their part, considering the cost of gas these days, you probably 'lost' money on the refund and gas card. They could have mailed it to you.
jktshff1 on 2007-09-14:
Hard lesson learned. You were lucky to get what they gave.
My concern is why a struggling single mom would even consider going to vegas..ain't nothing in life free.
Anonymous on 2007-09-14:
I can only agree with everybody else, sorry.
leopard on 2007-09-18:
If you are a struggling single mom why would you even be considering buying a timeshare or going on a trip to vegas? even if the hotel and airfare are free, you would still be responsible for your own food, and entertainment, not to mention taxes on said hotel and airfare(most free trips require you to pay the taxes) if $10 is so important to you, then you need to prioritize and think about your kids, not going on vacation or buying timeshares.
ekimebirt on 2008-09-09:
If you have any concerns over Worldmark the club a great resource is www.wmowners.com this is a forum of dedicated owners working to protect owners interests. We can band together against corporate greed and take control of our club and have a good time in the process Also there is currently a petition pushing to remove conflicts of interests and also a great candidate running for the BOD visit www.marci4worldmark.com to read about both of these issues.
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