MYRTLE BEACH, SOUTH CAROLINA -- Went to a presentation for Wyndham Timeshare in late 2016 in Myrtle Beach. This was the most horrible and terrible experience you could imagine. First let me say my weekend wasn't free. I did receive a discount hotel rate in exchange for attending a 90-minute timeshare presentation. When the 90 minutes was over, I wasn't going to buy and was ready to leave. Since they didn't sell me one they stated if I didn't stay and go through everything they wanted to say they would charge my credit card the full rate of the hotel at 350.00 per night.
Five sales people and 3 1/2 hours later when I still didn't buy they made all kinds of rude and unprofessional statements to me, such as "You just came for the discounted hotel rate", "You are doing a terrible thing for your family, not buying a vacation timeshare from us" and the list goes on. When I first arrived they wanted my ss#. I told them I didn't want to do that until I decided if I wanted to buy. They said they just keep it on file in case it's needed. I still said no and they said it was a requirement to continue or I would be charged.
Well they ran a hard credit inquiry which is a hit on your credit report, so they lied. Once I discovered that it made sense why they didn't want me to leave because they saw good credit and an income that could pay for a timeshare. I do have a membership to club Wyndham which I had before I went to this presentation where I get points when I stay at their hotels. I will NEVER stay at any Wyndham hotels again after this experience. There are many places to choose from and they won't be one of them.
FLORIDA -- WYNDHAM VACATION RESORTS ENGAGES IN DECEPTIVE BUSINESS PRACTICES. I pay my monthly fee or charge on time through my bank account. Club Wyndham insists that I must also pay a $8 dollar charge for the privilege of receiving a bill (they call a “Statement”). I have told them I don't want a Statement. They still send it and bill me $8/Month.
They told me several times that the only way I could avoid this is by paying online. I did through my bank but they still billed me, stating that I must pay them through THEIR own line system to avoid the charge. I have an online access to Wyndham so that is not the charge. I should not be billed for a Statement I don't want. They insist I must, regardless of whether or not my bills paid on time. This is an improper treatment and abuse.
SAN ANTONIO, TEXAS -- Attended the sales presentation yesterday. The first level salesman, "Spencer" was very charming and professional. After hearing the group presentation and taking the tour of the rooms he asked if the possibility of timeshare investing seemed appealing. We explained to him that we had owned a timeshare in the past and might be interested; but would need to research the company's reputation before committing any money. Spencer then called the second level salesman named "Danny".
Danny said it is foolish to research the company and said we were stupid for having bought a competitor's timeshare in the past. When we stated he was behaving rudely, Danny said, "I'll say anything I want." We told him that we did not need to hear his "too good to be true" sales offer. We would not do business with any company he is affiliated. He said former military probably have bad credit anyway. We won't do business with that company if they paid us to join.
ILLINOIS -- I have to tell you, we are SO disappointed in this business. Of course they initially give you a wonderful sales speech explaining how you can go anywhere, any time and Wyndham is there to provide you with resorts for your getaways. If you sign up, for thousands of dollars, you get their book of resorts and rules. In reality, they don't mention that many of their resorts are not handicapped-accessible. If they don't have a resort near where you want to go, you can book a hotel using far more points than you would use at a resort. In addition to using more points for less accommodations, they make you pay another $59 because you're not staying at a resort.
It's not uncommon for you to call to make arrangements or to get a question answered and you literally are on hold for more than an hour. When you get your new points that are distributed on a scheduled basis, you have to pay another fee to maintain those points beyond a certain number of months. We have called to ask about getting our money back and were told that there's no chance that's ever going to happen. I can tell you from experience that the headaches and stress associated with getting services are making arrangements with the Wyndham Club is not worth what you're going to ultimately receive. I would strongly urge you to avoid this organization like the plague.
POMPANO BEACH, FLORIDA -- My Thanksgiving week vacation were cancelled. I did not find out until I fly across country with my family and arrived at the resort in POMPANO BEACH, FLORIDA (flew in from Los Angeles). I was told, “We sent you a email last week.” So I ask, “What are you going to do to find a room for me and my family?” Their response, “Nothing but we are going to give you your points back.” (Wow you're giving me my points back for a room that you cancelled a week before I arrived by email that I never got.)
NASHVILLE, TENNESSEE -- I filled out one of those cards in the Mall that you drop in the box saying that you could win free prizes if your name is pulled. Of course, my name was pulled! Why? Because I wrote on the card that I make over $50,000 per year or more. They choose anyone that has a high salary. The person who called to tell me I was the winner of course had a ethnic accent, Hispanic, Ukrainian, Hindu, Asian or something, it was really difficult to tell on the phone.
I mean no disrespect to any of the honest people of those races and religions! It's just that corporate ** crooks in this country use your people to do these types of jobs because they know you want to climb that ladder of success in America.
Then I called them and spoke with a young ** kid, another of the upwardly mobile pigeons businessmen use in this country to deceive and trick people out of their cash! Long story short, I made the appointment to come to their seminar, though they never call it that! They just say "come get your prizes and we will have you out of here in an hour." I want them to think I am coming just to mess them around.
Hey, they are lying to people so I am returning the favor! Lol! They also ask you upfront to bring a credit card, and it can't be a debit card, it must be a credit card! They say they aren't going to need it, but you can't get the prizes without it! The prizes are supposed to be $4,000 of free air travel tickets and a $100 gift certificate to dine at some restaurants. I looked up the restaurant vouchers and you get redirected to so many sites trying to find which one will honor it, I never did find out where they would be good for!
The airline tickets have so many "subject to..." and "for participating only..." crap. You get the feeling that you will never be able to use them! It literally read like "fly anywhere in the world as long as it's from St. Louis to East St. Louis!" Lol! Some crazy stuff! And the worst part is, we live in a country that allows this scam! Wyndham Vacation Resorts isn't an obscure name. They are well known, so it isn't like it is a Nigerian scam that the government can't track down the crooks!
Don't go to their seminar folks! I'm not! But every time they call, I am going to reschedule and tell them I had personal emergencies come up, but that I really want to do it! I am going to make them think I am really a sucker. I am going to get them to a point of exhaustion and I am going to ask the girl who's trying to con me for sex! In fact, I am going to beg her! Moral of the story is, you ** yourself out for a dishonest company, then expect to be a real ** and go all the way!
I learned a few things this past trip to Las Vegas on how Wyndham tries to sell you a timeshare. I will admit, at first I had an open mind for it. The more I listened to the presentation, the more it made sense. But let me walk you through how my experience went. First, when I checked into the Flamingo, I was greeted by a gentleman that offered to take me and my girlfriend to our room. In the way, he offered us some free Cirque du Soleil tickets or some other prizes.
Our curiosity got the best of us. While he presented us to a girl on the counter, where she explained that all we had to do was sit in a presentation for 2 hours, he asked for our IDs. I offered my military ID (a pretty legit federal ID might I add), which he wouldn't accept. So we gave him our driver's license. Unbeknownst to us, he was actually probably running a “soft” credit check on both of us. Which would explain why they offered her to fill out the paperwork and put me down as a guest.
So we go the next day to this presentation/meeting, and they pair us up with a person that has some “similarities” as us, from California. Funny part is that they pair everyone with someone to have some sort of connection. Hispanics with Hispanics, blacks with blacks. The presentation ends and it is time for them to SELL. So our salesman, Michael ** from San Diego, starts with what do you think, and yadda yadda. Funny thing is that he presents us first with a fictitious number in their system to figure out how long it would take to pay and how much we would “save” if we didn't take the offer.
Also, he would ask these funny questions like, “Is saving money something you would be interested in?" Even after showing us this luxurious suite with a view, he would ask, “Is staying in a place like this something you'd be interested in?” Just their tactic to keep you saying yes so you can get used to it. (I'll give it to them, they are very creative, even using monopoly money to show how it works - for the visual people). When asked if he had one, he gave us a story about how he travels for this company in which he plays in. I think if I would have rolled my eyes a little harder, they would have fallen off my face.
Anyway, we're both still a little skeptical, and besides, we went to Vegas to celebrate my girl's birthday, not to get in debt $26,250 with an extremely high-interest rate of 17.99%. I kept asking questions, to get these numbers out of him, and his response to me was, “With all due respect, the offer is for her. You are not even qualified for this.” I mean, this one cracked me up because all I was asking was questions that normal people would ask. Besides, I was SUPER glad that this was not something I qualified for. Well, at this point we were 2.5 hours into the whole deal and were completely irritated.
Don't just take my word for it, look at all the other reviews! Search ‘Wyndham timeshare reviews'. We didn't even ask if we could write a check for the whole amount, but I'm sure they wouldn't want to. Even though this clown said they are not a bank, I am sure that they would really enjoy the profits from that interest like a bank. On top of that, the guy giving the presentation mentioned that would not try to force you to buy, because they are already rich. They actually are. They own hotel and motel chains like Super 8, Motel 6, Howard Johnson, etc., but they sure want you to sign that contract.
Let me not forget, right when we were finishing, he asks her to fill out this form with her information and sign it. Of course she decided not to, but his response to her asking why she needed to was, “so we can track you”. I wish I was joking! First and last time we will take anything of some value for free. Think of it as a car dealership. The salesman is not your friend. He is trying to take as much money from you as he can. Watch out for these devious people. Just be careful, all that glitters is not gold.
ORLANDO, FLORIDA -- In 2009 we purchased a Wyndham time share. Fortunately, we only bought 105,000 which kicks in every two years. Your out of pocket cost was about $10,000 and our yearly maintenance is only $250 per year... rather cheap versus quotations we have gotten when we attend their updates. This comes out to less than $1.00 per thousand shares. The most recent, two weeks ago, an effort was made to get us to upgrade our status to silver or gold. The additional shares would have cost $2.30 per thousand points. Of course we could have done even better had we gone to eBay and bought a package.
Personally, I think that one has to look at the opportunity cost that you are forgoing when you buy any timeshare and the lack of flexibility that you lose by being locked into such a package. In our case, the cost was pocket change and we have used it to our advantage, but not without extra fees, etc. We recently stayed at Wyndham's WorldMark hotel in San Francisco... right in the center of town. We basically had a hotel room but had to pay an extra charge of $100 to use WorldMark, part of the Wyndham group... something the sales people don't talk about.
Now, let's look at the opportunity cost of our package from a strict accounting standpoint. We were 62 when we bought this small package and will assume that we will use it until we are 78 years old... for a total of 16 years, every two years. We paid $10,000. Assuming that $10,000 was invested in a total stock market index fund, one should average a 6% RETURN over 16 years or $600 per year less perhaps 25% tax leaving about $450 per year return. Then we have our maintenance fee of about $250 per year (ours is very low... compared to the fees today that I see).
On top of that one has to assume that the timeshare is worth nothing at age 78... One has to either give them away from what we read. So over 16 years, we are using up $625 per year of that $10,000. Now, within that 16 year period, we will have eight opportunities to use our 105,000 since they only become available every two years.
When adding up our alternative investment return of $450 per year after tax, our maintenance fee of $250 per year and the $625 every year from our initial cost ($10,000 divided by 16 years) and converting that to our cost every two years and assuming that we are able to buy seven days from those 105,000 points every two years, our cost of lodging comes to $378 per night for those seven days! During the time that we have used our Wyndham package, I can honestly say that we would not have had to pay $378 for the comparable lodging that we had on four occasions but maybe close to that on one or two occasions.
Had we been buying the package presented to us in an update/sales presentation last week at $2.30 per 1000 points with higher maintenance fees, this per night cost would have probably doubled. That is what, in my personal opinion, each prospective buyer has to focus on... the potential cost per night based on not buying a time share. Numbers don't lie!!! Work the numbers and keep in mind that you are giving up the flexibility of going anyplace at any time and the constant phone calls, etc.
Then, of course are the extra fees such as we encountered last week using WorldMark that they don't talk about when you buy. They like to tell you that you have flexibility to go all over the world... but that is at an additional cost in many cases and requires long term planning and luck, especially if you don't have one of their priority packages in the silver, gold, and platinum category.
Last week we were asked how much we spend on vacations per year. I threw out $15,000. The salesman tried to imply that by upgrading to a silver or gold level we could save much of that... NOT TRUE at all. We would still have airline flights, travel insurance, car rental of far away from home, meals, etc... it just goes on and on. Lodging is just a small part of that $15,000 per year. He also told us 74% of Wyndham timeshare owners, like ourselves, have to stand in the back of the line when reserving since they are not in the silver, gold, and platinum category. Poor us!
I feel truly sorry for any younger couple who have to put themselves into debt to buy a time share. Our timeshare works for us every two years by paying for lodging but again, we could have bought comparable lodging out of pocket in most cases for less than the $378 per night plus it is costing us. None of the places that we have been able to book into could be considered five star resorts but some have been very nice. Please keep in mind again, that this is just my personal opinion based simply on our experience as an owner over the last six years.
SAN ANTONIO, TEXAS -- We were trying to get tickets for the boat ride on the river in San Antonio when a Wyndham salesperson said he could pay for our tickets plus a free lunch the next day. All we had to do was take a tour of their hotel and give feedback.
After about 30 minutes of wasted time he took my credit card and charged $15.00, which I thought was for the boat tickets. Not so, and he could not explain what the $15.00 was for. That is when I said "give me the $15.00 back." His "supervisor" stepped in and produced a void charge ticket for the $15.00. The charge has hit my card and I'm still waiting for the credit.
WI DELLS, WISCONSIN -- I have timeshares and this one does not come close to delivering what is promised and is a scam made legitimate by the mountains of paperwork you are required to sign. Nothing is as promised. 3 months of maintenance fees alone will cover what you get for 105,000 points, leaving the remaining 9 months going into their pockets. And that is if you get it for free. And because it falls under real estate laws, you burden your children and/or your estate with these fees which do not end with your death. Good luck finding a buyer - no one wants this money sucking disease. Speak up people - there is a government agency for this. www.ftc.gov. File a complaint.