Never Never Land
SAN DIEGO -- I purchased a wireless video sender/receiver system form X10 back in October of 2008. I spent a week trying to get the thing to work with frequent 30 min wait calls to their Tech Support. I finally gave ... read full review3 Replies - Latest reply on 01/11/2012
I ordered a camera security system and upon arrival found the advertised quality was no where near the quality of the picture that I was viewing on my television. I called the company and received an RMA - I shipped the product back and this is where it gets interesting. I had to make number of calls and after 6 weeks find myself sorry I ever did business with this company. I finally had to file a complaint with my credit card company because x10 asserts I did not return all of the equipment. So I have to send the tracking number so they have proof of weight. I don't think this will end the problem. I will be required to send other "proof" in hopes that I will give up (this is conjecture e but my experience so far).
2 Replies - Latest reply on 08/30/2008Add reply
Do not do business with this company - spend a few dollars more for better quality and peace of mind that if something does go wrong you will not get the run around.
ARKANSAS -- I just saw an example of your ads for the wireless SPY camera!! Disgusting! I cannot believe the dirty advertising tactics you have pushed onto the community. What do you think will come of this? I'll tell you what:
4 Replies - Latest reply on 11/14/2003Add reply
1. More illegal video taping and internet pornography.
2. More violence against women
3. More people's rights and privacy will be violated.
Let me ask you, how would you feel if you found out someone had been video taping your daughter or wife? Stop the ads.
At the very least I would like a response from your company regarding this incident. Thank you for your time.
During a power surge from a transformer explosion on the street, a number of appliances failed in our house (boiler, stove). Also this x10 appliance module greatly overheated and/or caught fire. Add reply
These people will not answer emails I have tried and tried. Do not buy from them. William Add reply
I Email them Four times no answer. Whats up 7 Replies - Latest reply on 08/22/2009Add reply
Terrible customer service.
They sell products that are not stocked from their own store, so getting these products from a out sourced vendor takes a long time.
It took 6 weeks for a refund!
Nobody will ever return you phone calls or respond to your emails in a timely manner.
I waited to write this negative review AFTER I got my refund because I feel that complained about them, my refund would never get processed.