Top Customer Complaints & Reviews:
So, you've decided XM and you just don't get along anymore, eh? Time to move on. Perhaps you've received a notice in the mail from XM, letting you know that your contract is about to end.
For everyone that is having problems canceling service, email Joe Zarella, Executive VP
j.zarella@xmradio.com
I know this is lengthy, but if you think it takes you a long time to read it, imagine how much time I have invested in it and it still isn't resolved!
Like other posters, I purchased a new car with free XM for a period. I subscribed for one year when the free period ended.
Latest Reviews:
XM Sirius Fraudulent BillingWhile reviewing my credit card statements, I noticed a monthy charge for XM radio and a quarterly charge. My account was being ...
-- Complaint Posted by Nunyourbusiness154 on 09/26/2011
Same Old Song and DanceXM keeps offering me " want you back deals " I was a subscriber on three vehicles for almost four years. The reason I gave it ...
-- Informative Posted by Jejustice on 09/08/2011
Bait and switch - activating new radioI've been a happy Sirius subscriber for 8 years. I've recently received a new company vehicle with an XM radio. I received a ...
-- Complaint Posted by Shink on 07/14/2011
Speech -- Complaint Posted by Ken5 on 03/21/2011
Criminal Conduct - Satellite RadioI have had XM service for the past 6 years. I currently have subscriptions in two of my cars. A third car I owned had service ...
-- Complaint Posted by Leehaven on 02/01/2011
The Worst Customer Service EverI literally cringe every year when it is time to renew my XM service. I have had it for 5 years now with 2 radios and EVERY year ...
-- Complaint Posted by Jsbtjones on 01/24/2011
Billing scam - radioNEW YORK, NEW YORK -- I would like to add my 3 cents on the billing scam at xm. I have been having trouble with xm billing for a year. I canceled when ...
-- Informative Posted by Jman566580 on 01/15/2011