RICHARDSON, TEXAS -- I emailed you about canceling my website account. I tried using the directions on the your website, but the only thing that was deleted was the Yahoo account that managed the website. Now, I cannot login to delete the account. When I email you about this at the beginning of February, I received what apparently was a drafted email. It helped me in no way, because it always told me to login into my account. Once again, the account that manages the website no longer exists. Since then I have, basically been receiving the same drafted emails, and no human response. I do not appreciate having to go through all of this mess just to have a website deleted.
I first, would like a reimbursement for my website, dated back to February 5, 2002, when I first received your response. Second, I would like my website removed immediately. And lastly, please provide some other method of contacting someone without having to email you. A phone number would be nice, especially if we are purchasing something from you.
DALLAS, TEXAS -- Someone using a Yahoo.com e-mail address is sending out unsolicited obscene material (complete) with graphics to a minor. This, I believe is a violation of Yahoo's Terms of service, relevant sections below:
"You agree to not use the Service to:
(a) upload, post or otherwise transmit
any Content that is unlawful, harmful,
threatening, abusive, harassing,
tortious, defamatory, vulgar, obscene,
libelous, invasive of another's
privacy, hateful, or racially,
ethnically or otherwise objectionable;
(b) harm minors in any way;"
Multiple complaints to Yahoo's abuse department generate the same canned reply, which does you no good if you are not a Yahoo user, which I am not.
Obviously, Yahoo, like most other ISP's are not interested in enforcing their own Terms of Service, unless it suits them.