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Yodle Consumer Reviews - Page 3

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The Worst Idea I've Ever Had Was Working With Yodle!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OKLAHOMA CITY, OKLAHOMA -- I am trying to start my own business, it's been rough. Everyone I know told me I needed advertising so I researched and call a lot of different companies and after talking to a Yodle representative I thought I had found the right one. :( After 3 months, I never had one customer from their site then they charged me for a 4th month which I told them I didn't want obviously!!!

NOT ONE customer, $330 for nothing. A total of $1300. It was all of my money and told them that. They guaranteed at least 10 customers a week GUARANTEED! And you're right, I should have done more research and realized that this is just a scam. I just didn't realize it would be what ruined my company. PLEASE if you're looking to use this company don't. Not for me but for you and your money.

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FRAUDULENT ADVERTISEMENT WEBSITE COMPANY THAT TAKES YOUR MONEY UPFRONT AND DELIVERS NOTHING
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

All Yodle company is a huge well trained sales force that takes your money and provides non of the service they entice you with. Once they have your money, you're on your own. Yodle is a waste of your time and your money.
This company reminds me of the traveling medicine man that once they had your money they would leave town never to be heard from. You were just left with a medicine bottle full of water.
If you get contacted by the Yodle sales force, run the other way. It's plain and simple a waste of money and time. Better Business Bureau should out them for what they are.... Fraudulent!

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Canned Out Of $1000
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- 3 month contract with zero results and no follow up other than a meeting with a young woman reading a multi-page script. Scheduled another meeting, absolute no show by Yodle or attempt to rectify. Total waste of precious resources.

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Refund of fees
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

The company, Yodle, has agreed to refund my money. I'm satisfied with their response.

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High Pressure Sales Pitch
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- Spent an hour listening to a high-pressure sales pitch from their representative. She quoted me a fee of $1,300/month with no real guarantee of success. And the $1,300/month rate is for the "silver" membership. If you want "gold" or "platinum" it is considerably more. So it's like the airlines. Top service pays top price, all others ride coach. I told the sales representative that I would gladly pay for results, but not for a prediction of results. That was about the end of the sales pitch.

Company Response 11/17/2015:

Hi, James: Thank you for sharing your feedback with us on your Yodle sales call. I'm sorry to hear that we won't have the opportunity to work with you. Based on our research, local businesses would have to pay at least twice as much money and purchase multiple point solutions to get something similar to Marketing Essentials, our primary product. While we recognize that each business is different and the services a business offers can have a significant impact on the amount of leads received, we are competitively priced and can deliver strong value for our more than 50,000+ clients across multiple industries and services areas, check out some of these success stories here: http://www.yodle.com/success-stories. This is an unfortunate circumstance but I appreciate you taking time to give us this feedback. Please feel free to reach me at jessica.mcginn@yodle.com or 646-753-6362 if you would like to discuss this further. Thank you again.

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Thieves
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

YODLE, TEXAS -- They've been charging me forever... They never call me to check on me, never emailed me, never sent me a letter, just kept charging my card w/o my consent--and then they did nothing worthwhile for my business. When I tried to cancel, they made it hard on me to cancel too!

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Disappointed!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- Simply put..... waste of time and money. do something else with your money!!!

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Horrible
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- Please, do yourself a favor, don't waste your money on this scam, everything else already been said by other reviewers, I wish I could give them negative starts ( -5 stars in my scale).

Company Response 08/20/2015:

Hello. This is Angelica Diamond in the corporate communications department at Yodle. I am very sorry to hear you had a poor experience with Yodle. While most companies receive some level of negative reviews, I would also suggest checking out examples of just some of our satisfied customers on www.yodle.com/success-stories. We work with over 50,000 local businesses across the U.S. and our goal is for each to have a positive experience with us. I am truly sorry that you experienced something otherwise. If you would like to share further details, please contact me at angelica.diamond@yodle.com or 917-728-3322.

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Don't Be Suckered by Yodle Doing Your Advertising Math
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

LINCOLN, ILLINOIS -- Yodle has taken my cleaning business to the next level... down. An all-out online ad campaign for my cleaning business did include its own new website ($500.+) and top billing for an online presence (over $1200 monthly). I was approached originally by Yodle who took me step-by-step, doing the math, to show how they could garner me young business huge revenues and take us to a new level. They asked how many customer contacts I'm able to "sell". Because my percentage was high they shot me figures on all the new contacts they could bring to me and, together, my profits would multiply like crazy.

Now, well into our third month, and over $4,000 new advertising indebtedness on my credit card, I have seen about a (-)70% return on this investment. Basically, here's some of the real math: a couple of small cleaning jobs, about a handful of useful contacts, finding dropped calls from their answering service, several calls from out of region (probably due to reusing old 800 numbers, which can happen), after the first couple of weeks it's been a continual drop-off in calls, and now, they'd like me to emphasis and advertise a different niche in my services. Frankly, seeing other posts about Yodle, I'm concerned about added costs they may want to stick me with.

During this same period, with only a few personal contacts, I've sold 3/4 new accounts. I'll be fair and repost in a month or so if things change. For now, the math doesn't add up. I guess my fault for expecting it would be as they implied, poor economy, and corporate competition can all play a part. Just disappointed. I'll have to work like a dog to get to break-even just to pay the Yodle bill. Be aware, do your own math, and only proceed with great caution. This has been the most expensive math class I've ever attended. At this point, I'll never do it again.

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Yodle or Yodle.com
By -

If you are thinking of using Yodle.com to do your internet advertising please take my advice and DON'T do it. I was a Google Adwords user and our business has done quite well with Adwords. We have been using Adwords for about 18 months. I have had many companies call and offer to manage our pay per click campaigns for us. Most wanted a 12 month contract. Yodle only asked for a 3 month contract. ** was the sales representative I worked with. She claimed Yodle would increase my “click per call” ratio from 10% to 30%. They wanted 3 months because they said it would increase about 10% per month as they adjusted our keywords.

I am 20 days into the program and it has been horrible. Here is the short list: We went 2 weeks without a single call or request for information. They are charging us for a lot of clicks in parts of the country where we do not want our ads showing. They have used $800 so far and produced only 1 decent lead. (3 contacts total.) $800 with our own program would have produced 10-15 leads. They are charging us $10-15 per click and placing our ads in positions we would have only paid $4 per click.

I am going to fight them on payment and the contract. I consider their sales pitch to be fraudulent. Even if it was matching or close to what we were producing I would be fine. They are really hurting our business. Before I signed up with Yodle I tried to find reviews about them. I couldn't find many positive reviews but there were no negative review. So here is your warning! Signing with Yodle has been a disaster. I am going to put our own ads back up and just pay double if I have to.

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Yodle Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 36 ratings and
45 reviews & complaints.
Contact Information:
Yodle
OSRV
50 W.23rd St
New York, NY 10010
877-276-5104 (ph)
www.yodle.com
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