Scuba Express, Inc. Complaint - My order of Nov. 17 #1624-1590-0052

Review by dgroberg on 2000-12-21
FLORIDA -- On Nov. 17 I place an order over your web site for a TUSA computer. I was sent a confirmation email immediately with the order number 1624-1590-0052, and the comment that I could contact the company and check on the order by replying to orders@scubaexpress.com and giving the order number.

I have contacted several times, by email and by phone, and have not anything back. It is now Dec. 21. I needed this as Christmas present for my son who is going to Bali for scuba diving on the morning of December 26.

I am disappointed that I have not received even a status report, any contact, any message from Scuba Express. I consider this very unprofessional and inconsiderate to your (potential) customers.
Comments:1 Replies - Latest reply on 2001-01-19
Posted by Anonymous on 2001-01-19:
I have bought from this place in the past and never had a problem.
I also have never seen them offer anything from TUSA. Maybe you forgot where you placed the order.

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