Electronic Arts - EA Sports Complaint - Poor Suppor responce and Company follow-thru

Review by Filecutter on 2005-06-06
HOUSTON, TEXAS -- Purchased Tiger Woods PGA 2004 and it crashes. After 6/8 emails to their support team I was told it is not compatiable to my PC althought I'm running a Dell w/windows XP less than 1 year old. They suggested in the end I purcahse from them a replacement for $13.00 + postage because I would need to send the old one back. Remember I purchased this originally with good faith expecting it to work without a problem...POOR SERVICE, POOR LABELING, BAD COMPANY POLICIES.
Comments:1 Replies - Latest reply on 2005-06-08
Posted by TXRoadTrip on 2005-06-08:
What are your DELL specs? RAM, Video and etc.?Most likely one is not compatible or just not enough to run the game. It's not the game, it's your PC.

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