Southern Detail Worxs, Knoxville, TN Complaint - Horrible Customer Service!!
I purchased a gift certificate for this car detailing establishment that was worth $65. I mistakenly missed the expiration date and let it expire by a few days. I contacted this company to see if they would still honor it. They told me no and were extremely rude about it! They would not even consider meeting me half-way and crediting me a portion of the certificate amount. The man actually hung up on me!
VERY POOR CUSTOMER SERVICE!! If this is how they treat customers calling to inquire about service then think of how poor their actual car detailing may be. DON'T GO THERE! There must be better car detailers available who actually treat their customers with respect!