J.C. Penney Company, Inc. Complaint - Horrible Service!!! - Waterbury Mall Ct
WATERBURY, CONNECTICUT -- You want bad and insulting service please visit the Waterbury Mall in CT. The employees and the manager there speak in their native language and where I understand that America is the melting pot (me being one of them) in public places I do speak English because I find it offensive to the other people around me. I went there with my sister and mother simply to exchange something and the sales lady didn't help us. we decided to leave and shop somewhere else and while we were walking thru the door her and her manager were looking at us and laughing. So I turned around and ask them "what is so funny" she said "whats wrong are you that insecure" in front of 10 or so other customers. I looked at her and I could not believe that this women that is suppose to be customer service and her manager standing next to her talk to customers this way. I will never shop there again and I will never let anyone who I know and believe me there is a lot people I refer thru my job to go there. I have never been so humiliated by someone. No wonder this company has such low business. I truly believe that the people you hire can make your business succeed or not. But if I was a manager I would make sure that my customers were happy and I would do anything in my power to see that happen. Never ever again will I step foot in a JcPenney Store!!!! I will shop where I am treated with respect and civil manners after all I only ask for what I am giving and that is the most respectful way!!!!!!!!!!