Sears Home Improvement Complaint - Home Improvement Nightmare
MASSACHUSETTS -- Had a kitchen remodel done by Sears home improvement...All contract signed by me prior to work being done said "all plumbing/electric to be done by lisenced sub-contractors...Permits...Passing of code" all written on contract...The contract was clearly breached..After job was complete by "general contractor" found out via city electrical inspector a permit for plumbing/electrical was never pulled..And a "general contractor" cannot do plumbing/electrical work..They installed a set in/built in hutch over a live electrical outlet...They neglected to install proper # of outlets..
I am missing 1 that now I have to now cut tiles out from a $500 tile backsplash to install...Left 40+ yr. Old wires and just switched the outlet that run behind the newly installed cabinet and countertop that have to b removed in order to not only perform the work..But to b properly inspected as well..Wires hanging...Not stapled..Down into my basement hacked into light fixture..I was lied to by district manager earl knipfner regarding permits..He said there was one for electrical and didn't need 1 for plumbing...Do and now is blaming contractor for all the violations he knew about...My home is not safe...My kitchen is not functional...
My wife is frightened to leave the house so I shut the curcuit down every day before we leave so we won't lose our home and dogs that r in the house all day..After 3 weeks of hounding this earl character I have this moron... Along w/city electrical inspector coming next week..I have learned that both the contractor and the district manager who prides himself on being a marine and an honest guy...And a contractor..Can not only lose their lisences ..But can serve jail time...Point...Never use Sears home improvement..U may die in a fire..They lie...And take your hard earned money...And don't to "the right thing"..It is run by ghetto management that I wouldn't b surprise wen all this is said and done...I don't end up in a ditch somewhere..