Miami Dade Transit Complaint - Drama over a dollar
MIAMI, FLORIDA -- I was in downtown Miami at the Government Center station after 6pm attempting to buy a metro-rail ticket. This was my first time riding the metro-rail. I lost a dollar during the transaction because the machine was not working. There was a security guard on duty who was responsible for refunding money lost in the machines. After I told him I lost a dollar in the machine he refused to refund my money because I didn't have a receipt from the machine stating I put a dollar in. I explained to him I didn't have a receipt because the machine was not working properly.
He was treating me as if I was trying to steal a dollar from him. He told me to call 311. I asked him what his name was because he wasn't wearing a name tag and he refused to give it to me. When I located a different security guard I explained the situation and he filled out a form so I could submit it to Miami-Dade Transit for a refund. The form stated that it may take up to 4 weeks to get a refund.
I will never ride the Miami Metro-rail again. It's not worth the stress and it is absolutely filthy at those metro rail stations.
I have traveled to many places and Miami (downtown) is one of dirtiest sleaziest places I have ever been. I don't know what's going on with the people but it is NOT good.
I should have take a cab.