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Trugreen Complaint - Trugreen is relentless

Review by rocky07 on 2011-06-11
I used this service about a year. My yard didn't look any different after. No better, no worse. They upsold me on shrub care also. My impression was this is basically a sales organization first and yard care is sort of incidental. I dropped service after my contract terms. I probably had 150 phone calls from them after ( I have caller ID and didn't pick up) Finally I spoke to them and told them to take my name off of all lists and never call again. I got a personal visit yesterday. I practically had to call the police to get them to leave. The guy at my door was obviously their high pressure closer salesman type. This outfit is extremely sales orientated to the point of real harassment. Buyer beware, mediocre product and almost impossible to get rid of.
Comments:6 Replies - Latest reply on 2011-06-11
Posted by FaFaFhooey on 2011-06-11:
Yep, that's what most chain lawn care services do. My neighbors have lawn service, I don't, mine lawn is much better looking. Your only recourse is to get really nasty with these thugs.
Posted by trmn8r on 2011-06-11:
I have no inhibitions about being nasty with such rubes. After I give them an earful or two, the calls usually cease. This may be surprising, but I can turn on the raw sewage in about 2 seconds.
Posted by Jay on 2011-06-11:
Since this is likely a local issue knowing what town you live in would go a long way in helping people who could be affected.
Posted by Anonymous on 2011-06-11:
Times are tough and it's not surprising that they continue to harass you in an attempt to get a customer back. Did you place a call to the local branch and let the manager know that you don't want any further calls/visits?
Posted by Good for you! on 2011-06-11:
Stick by your guns and don't be pressured into signing up with them again! Bravo! And if they're reading this: Hey! I'll NEVER sign up with you either!
Posted by ok4now on 2011-06-11:
If you think that TruGreen is bad try dealing with DirectBuy. I made an inquiry and gave them my name and phone number. What a mistake. They hounded me worst than a credit card collection agency. Very high pressure to make a sale. Read my DirectBuy review on this site.

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