Sirius XM Radio Complaint - Horrible Customer Service!!!
My new Ford Escape came with Sirius Radio for the first six months. I really didn't like most of the channels available, but did enjoy having access to MSNBC. However, it has gotten to the point that there are more commercials on Sirius than on standard commercial radio!!! So, I decided to contact customer service to complain. What a nightmare!!! I ended up complaining more about the customer service experience. Horribly ignorant, rude people. I waited on hold for so long, my cordless land line battery expired. I told one representative that I was going to file a complaint with the BBB and she said, "Go ahead and make my day." Then I got connected to someone who sounded like an drunk version of Sam Elliot who was so disgusting it absolutely sealed my confidence in my decision to end this service. Don't waste your hard earned dollars on Sirius - what a waste!!!