Aflac Complaint - Threats of "unfortunate IRS tax situation" to me & my employer if I cancel
COLUMBUS, GEORGIA -- 3 years ago I took out 2 Aflac policies. After never using them I decided not to renew the policies. I checked w my representative, & filled out the forms she provided me with, signed, had my employer sign, date the request & turn it in to the agency. I was assured it was taken care of. The next month my employer received a chastizing notice from Aflac about being late with the payment-wh he did not owe sine the polocies were cancelled. The representative claimed they never received a requrst to cancel. I faxed in the original request & was again assured it would be handled n a timely manner. The next month, the same thing happened. This time I spoke to a "manager" who was insulting, condescending and just plain rude. She advised me that a "proper signed request" was never received, even though I had a copy of it in my hand. I faxed it over yet again and filed a complaint w the Better Business Bureau. A couple of weeks later I received a call from the manager stating both policies were cancelled. I received a letter stating both policies were cancelled & how sorry they were about the way I had been treated. The next week I received an unsigned letter from the "client services department" threatening me, my coworkers, & my employer with "unfortunate IRS tax situations" if I try to cancel my policy again-they have decided it was in my best interest to "reinstate" my policy?!?! What do you have to do to get a policy cancelled? This is ridiculous! I have properly filled out & signed every single form they have given me. I H my employer have repeatedly requested a cancellation and they reply to these requests with threats of financial ruin?!?!