Bob's Discount Furniture Complaint - No couch - Big Kahuna model of couch and chair
FREEPORT, NEW YORK -- Ordered a new couch and chair in mid-April. Chair was delivered as promised two weeks later but no one called to tell me the couch wasn't on the truck. I called customer service representative who said couch was out of stock and being made in factory. Would not be delivered until 6 weeks later! Supposed to come this Friday (June 17, 2011) ... now waiting for confirmation delivery phone call. If they say it still isn't ready I'm cancelling entire order and demanding a refund.