Medco Complaint - Medco OnLine Pharmacy BAD Business Monopoly
UNKNOWN-CAN FIND ON WEB SITE, MISSOURI -- Medco is a monopoly that does not meet our needs or communcate on a timely basis. How can we be forced to use it by our healthcare insurance!!
My doctor renewed my prescriptions at an annual visit. The only way they will show on-line is if they ship me every single prescription she renewed at this time, whether I need them or not. They will not post them online for me to order as needed unless I order them all now. It takes them two days to reply to a post on their site and they don't follow the string of emails so never understand the problems they are creating.
Even though this is supposed to be an online service they are now telling me to go back to my doctor to get paper from my doctor, find an envelope, find a stamp, go to the post office and mail them prescriptions each time I need one because they can't find a way to keep the submitted renewals for prescriptions by my doctor at an annual visit.
We should be uprising against this ridculous policy of ordering 90 days of medicine from someone who has no clue how to communicate or service our needs, much less have a human understanding of our medical concerns!!