Oregon Scientific Complaint - Oregon Scientific demonstrates poor support for their products
TUALATIN, OREGON -- I purchased a Oregon Scientific WMR 968 weather station. I would not recommend their products due to a lack of support.
The first issue was the wind direction and wind speed sensors will freeze if any precipitation occurs and the temperature drops below 32 degrees. This is due entirely to poor design. Capillary action will draw water into the anemometer and freeze preventing any rotation until it thaws. Oregon Scientific offered NO solution for this design flaw. I was able to modify the unit myself by fitting skirts that would deflect water away from the areas subject to the problem. Something that could have been included in the design at virtually no additional cost.
The second issue is the THGR 968 outdoor temperature and humidity sensor. In about 90 days the humidity sensor fails. I replaced this sensor three times at $90.00 each. All failed in about 90 days as well. Several weather forums on the internet have issues with this same failure as well. Now Oregon Scientific no longer manufactures this sensor. This being the case I requested they provide me with either the manufacturer and part number or the specifications for the discrete humidity sensor component. I am quite capable of replacing this part myself. Oregon Scientific steadfastly refused to help with this in any way.