Priceline Complaint - Its a scam
I selected name your own price and chose a 2.5-3 star hotel. I was booked into a dump that the recent reviews state is not safe, has bed bugs, moldy, holes in the walls, etc. Definitely not what I was looking for. When I called Priceline to complain I was basically told too bad for me-no refunds. They said they stand by their ratings...really? The person I spoke with was not in the US and her English was not great. She had her pitch down perfectly though...no refunds no changes. This is a scam. I do not plan to stay at this hotel however, I do plan to go there and take pictures which I will then send to the BBB with my complaint. How can we get the word out there to everyone?
More Reviews on Priceline: