Enterprise.com Complaint - Enterprise.com - worst people to deal for car buying / rentals
WILMINGTON, DELAWARE -- I was in Delaware visiting my aunt and we were looking to buy a car for her...someone told us (why, Lord why?) to inquire at Enterprise.com as they run some good deals too on used cars. We visited one of the centers on Concord Pike and left our contact number. This gentleman, Ernest B., is supposed to be a car salesman/agent contacted us and asked what we were looking for...a single mention of Acura and Infinity and this guy just garbles something and cuts the phone off...I mean talk about courtesy? I called him back thinking there may be a network prob. He neither picked up the call nor ever called back. This experience left me to assume the following about Enterprise.com:
1. They have hired a bunch of absolutely unprofessional id**ts to manage their customers
2. Highly racist - I am of Asian origin, and I guess my accent was enough for that guy to cut off the call
3. And really, no selection of worthy cars to buy from
Good luck to those who are even close to thinking to cut a deal with them!