Banzai Slide Complaint - Customer Service Sucks

Review by bryonsoares9 on 2011-06-14
I called to purchase a slide because the one I have split at one of the seems and can not be repaired with a pactch. The manager of customer service told me that she could not be sure it was a defect in the product I told here I can send a picture and prove the threading came out. Then she stuttered and said I was frustating and confusing her and hung up the phone. The only reason why I was frustrating and confusing her was because she could not answer my questions with a straight answer. That was not made properly I was willing to send proof when I said the word proof she didn't want to talk anymore. It did not matter that I spent over $400.00 For the slide.
Comments:3 Replies - Latest reply on 2011-06-14
Posted by Slimjim on 2011-06-14:
She was confused!? This site is loaded with complaints about these backnbiz piece-of-junk slides splitting at the seams. And yet, she seemed lost as if it never comes up with customer service?
Posted by T on 2011-06-14:
This gives the term "Banzai!" a whole new meaning.
Posted by Slimster on 2011-06-14:
Strange to hear this complaint, my brother has had a similar device for a few years now, works great. How long have you had the slide, did you store it "wet" and was it set up according to directions?

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