Sears Tools Informative - Employee knowledge - nonexistant
INDIANAPOLIS, INDIANA -- I tried entering this as just "Sears", but this web site would intercept me with a message about Sears wanting another chance before I complained. I could either email this Sears representative or go on and submit my complaint.
Except that clicking "Go Ahead and File A Complaint" doesn't do ANYTHING. Cool, huh? I'm not sure if my complaint should be about Sears or My3Cents.
Anyway, this was just going to be informative. I went to Sears a couple weekends ago to pick up some COMMON stuff. Looked around, couldn't find what I was looking for, FINALLY found a guy that wasn't playing with the cash register and asked him where I could find the grease guns. He had no idea what I was talking about... The guy working in tools didn't know what a grease gun was.
Failing that, I asked him where the Loctite is. Of course, he had no idea what that was. He ran around the whole department for about 2 minutes and then just went away. Never even bothered to tell me anything.
I remember back in the pre K-Mart days that Sears was a good place to go for tools. I guess I've learned my lesson...