Wal-Mart Complaint - Tired of waiting
RAYNHAM, MASSACHUSETTS -- I have shopped at Wal Mart for many years. I understand that we get the great prices because the shopping conditions are not the greatest; OK I can live with that. But last night (Monday June 13, 2011) the Wal Mart in Raynham MA hit an all time low. I shopped as I do several times a week, and went to check out at 8:40 p. m.( I noticed the time because I was hoping to get home for the Bruins game). I found I was the ninth in line and although they had employees all around only 2 lines were open. It wasn't long before the line really backed up and the crowd was getting very upset. You know crying kids the whole thing. The shopper ahead of me was nice enough to watch my cart so that I could go up and ask the customer service desk to open more check outs. I found they had 6 employees sorting returns. Carts of returns that were there because customers left them when they tired of waiting!It took me 1 hour and 10 minutes to check out! Are you kidding! The employees at the customer service desk and the check outs were nice, but had no power to change things. The management at the store needs to know they are killing the business by saving a few bucks by cutting staff. They have had me in the store a couple times a weeks, dropping hundreds of dollars a month. I WILL NOT BE BACK ANYTIME SOON! I'll pay more somewhere else before I go through that again. WAKE UP WAL MART!