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Global Tel Link Complaint - Something is fishy

Review by chirisckleta on 2011-06-14
My boyfriend called from jail I couldn't answer because I didn't have money on my phone so I was directed to Global Tel link I payed the lowest amount they let me pay of 25 dollars since he would have been out soon after that I was just hoping to hear his voice. but all the calls he made after that couldn't be answered. I was told by a machine many times I didn't have any funds on my phone. I call Global Tel link and they said they didn't even think they serve the place my boyfriend was at when Global Tel link was were I was directed every time after I couldn't answer a call the machine would tell me to pay more so I could have funds or create an account with them but I had already had payed and created the account.

So somethings fishy here. all I know is I better get my money back because they shouldn't be able to just take it.
Comments:3 Replies - Latest reply on 2011-06-29
Posted by jktshff1 on 2011-06-15:
View the other reviews on this company.
Posted by Sk on 2011-06-20:
Hi, I have a similiar issue i was able to receive calls once i opened an account with gtl, all of a sudden i stopped being ableto receive calls. I have an iphone from verizon and i thought it was that at first so i contacted verizon ad they said everything looks goos i called gtl and they said there is nothing blocked. I have $ 60 on my account and my friend can not call me. Someone else called me and told me that my friend is unable to contact me. I dont know what to do, the refun for htis would take 30 - 90 days? this is insane, gtl is horrible. The customer service is rude and their service sucks. Does anyone know why I am unable to receive calls if nothing is blocked and I have money on my account?
Posted by Carol Bage on 2011-06-29:
I can't believe that they charged me $34.43 for 6 minutes , what kind of a person has no feelings for other people in the time of need , and to think I still have another month to pay for, have to mortgage the house to pay some f------ money hungry a------. Thanks for nothing.

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