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Family Dollar Compliment - Employee Performance During An Emergency - Employee Performance

Compliment
Review by PCTC on 2011-06-15
FAYETTEVILLE, TENNESSEE -- Several weeks ago, while I was shopping in Family Dollar in Fayetteville, tn., One of the patrons had a seizure and fell to the floor. The only person with her was a toddler. The employee on duty took charge and handled the situation with extreme competence. She had another employee take the toddler away from the area and then called an ambulance for the patron.

While awaiting the ambulance she made the lady safe and comfortable. She made quick, effecient decisions and handled the emergency with good leadership skills. I was very much impressed by this employee's performance during an emergent situation.
Comments:
Posted by justcuz on 2011-06-15:
That's great to hear. Hopefully you pass this along to management. I always wonder how I would handle an emergency like that, we get training every year but if it were to really happen, I hope all that training kicks in and I don't freeze.
Posted by Venice09 on 2011-06-15:
That's true, just. Until something actually happens, it's hard to know how you'll react, even with training. It's a good thing there was an employee on duty who was able to take charge. I'd like to think I could handle an emergency, but the truth is I'd probably freeze, especially if I saw blood!

Nice review. Thanks for posting.

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