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Harveys of Oldham Complaint - Worst customer experience EVER!

Review by durbinator11 on 2011-06-16
OLDHAM -- AVOID THIS COMPANY AT ALL COSTS - worst customer service I have ever experienced. Accused my staff of lying and did us out of £300 - BEWARE!

My business has ordered the same item for three years and the same person has ordered this item. When the wrong item turned up we were told it was our fault! Then a senior staff member put the phone down on me!

I will be telling all locals businesses of the poor experience I have had and to avoid them at all costs.
Comments:1 Replies - Latest reply on 2011-06-17
Posted by Alain on 2011-06-17:
I am not very familiar with UK consumer protection laws, but the web site http://www.tradingstandards.gov.uk had some useful information that you may also be interested in.

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