HHGregg Complaint - Not happy with HHGregg
It's still in process. I purchased a dishwasher, disposal, and refrigerator from them. They have messed everything up at every step along the way. First, they got the bill wrong, they fixed that but have not yet fixed it with their 18 month financer. They originally told me I could have my appliances the next day, they changed that to two weeks. I gave them 18 days. The day came, the dishwasher came, there was no refrigerator. I had to call to discover that it was placed on an indefinite back order. Still, no one has ever called to tell me about the status of the refrigerator. The evening the dishwasher was installed, it is leaking, and the water will not drain out of it. They are coming back tomorrow to try to re-install it. They don't have their own installers, it seems like it is whoever they can get that day. So far, I rate them as incompetent. The manager is trying to get it sorted out and corrected, but in the mean time my house is a mess from emptying cabinets, and I have no refrigerator, and the dishwasher leaks.