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Verizon Wireless Complaint - Service Contract Rip-Offs

Review by lillyjo on 2011-06-17
PUEBLO, COLORADO -- I had my mobile phone service turned off at Verizon because I was moving out of their service area. I explained this to the representative, I said I would pay the last month bill if any. I was informed that I had a 2 year contract which was not up until September and I would be billed $200.00 on top of the last month bill. I asked how the company can justify billing me $200.00 because I have no choice in the matter if there is no service in the area I am moving to. I was told this can not be helped, cause I signed a contract.

My advice use a cell phone company with no contacts or you may end up paying for service that you don't have and can't get. I have registered a complaint with the FCC.
Comments:5 Replies - Latest reply on 2011-06-17
Posted by canucks1 on 2011-06-17:
Verizon is the worst company for customer service besides Time Warner Cable.
Posted by MRM on 2011-06-17:
Contract-based phones are indeed rip offs with their hidden fees, assortments of fees, and sneaky tactics. Come over to prepaid phones such as Boost or Virgin Mobile! You'll feel a richer person with low monthly plans!
Posted by Anonymous on 2011-06-17:
A fam member of mine got the LG octane phone from Verizon and she loves it.
Posted by Churro on 2011-06-17:
You have to have a contract to have an iPhone so ya know what choice do I have? I'd give away little Joe Cartwright to keep my iPhone. And that's how they rope you in.

You're lucky man MRM never to have known the pleasure of an iPhone.
Posted by MRM on 2011-06-17:
If iPhones ever do come to Boost or Virgin Mobile I'll get one. In the meantime, these Android phones will suffice.

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