QVC Complaint - Never will we order from QVC again

Review by Darrell2011 on 2011-06-17
WEST CHESTER, PENNSYLVANIA -- We ordered a laptop after viewing a QVC ad on TV. The computer was promised to be delivered on May 26... it is now June 17th and after numerous phone calls, and numerous lies, the laptop hasn't been sent. According to the phone call today they sent it out today... yea, right!!!!

Of course they took the money out of our account immediately.

We will never order from them again... If you do, you might want to try to find someway to stop from paying for the item until you receive it - and hopefully you don't care when you receive it!!!
Comments:3 Replies - Latest reply on 2011-06-18
Posted by Venice09 on 2011-06-18:
One thing I can say in QVC's defense is that my account was NEVER charged until the item shipped. And I used QVC a lot in the past. What reasons did they give for the computer not being sent? Is it being shipped from QVC or a vendor?
Posted by meagain on 2011-06-18:
agree with Venice here
Posted by PaulaJ on 2011-06-18:
I've shopped with QVC quite a few times, even bought an hp netbook with them, and never had that problem, what was their reason for not shipping the item out? I do know sometimes they have a wait list on computers, especially if it's a Dell.
Anyway, hope you get your new computer soon.

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