Wells Fargo Home Mortgage Complaint - Why does Wells Fargo tell you if you call the VA they cannot help with your Mortgage relive?
We are trying to get a loan modification on our home loan. With the economy the way it is I haven't been able to get the work I used to. (Wife is employed) The Representative I am dealing with is rude, inpatient, basically so hard to communicate on the phone with because of his attitude or just trying to call his direct line. I tried 15 times in one day, after he gave me a deadline of 2 working days for some additional paper work he wants and tells me if I contact the VA he will not be able to help us with our Mortgage assistance and he will proceed to put our loan into default. Does anyone now what to do about this type of behavior from these type of people or where we can go to get better help? We have been trying to get results for over 3 weeks. ( we are 2 months behind in our payments)