Priceline Complaint - Don't book using Priceline if your plans could change
ON THE WEB! -- If it's possible that your planned event could change, don't use this company. We had to attend a court case out of state that ended up changing because of paperwork errors done by the court.
Here is the break down of the cost of the flight and then the fees charged for each item:
Airline: $335 and got charged $180 to change the flight.
Hotel: $47 but got charged $25 to cancel.
Rental Car: $73 but was charged $60 to cancel.
Understand that changing flights with certain airlines will cost money (unless you use Southwest or diamond status) regardless. But when I've changed reservations directly with hotels and rental car companies, no charges occur.
So recap, I spent $455 and an additional $265 in change fees for a situation I couldn't control. The court isn't going to recoup my lost money! Be careful folks!
Priceline wanted to charge for the $335 fus $180 (the flight came to $335 total) to change the flight, $25 for the hotel, and $60 for the rental company.