Comfort Furniture @ Lowell Complaint - Comfort Furniture Showrooms at Lowell. NEVER buy anything from them!

Review by big_stingray on 2011-06-21
LOWELL, MASSACHUSETTS -- WARNING: Never ever buy anything from them.

Comfort Furniture Showrooms
145 Thorndike St.
Lowell, MA 01852

The furniture we bought was delayed so much that it became a PITA. Customer service was not only unprofessional but rude. We got nothing but "we don't have any thing at this time, we will find out and call you tomorrow....". Of course, you never get any call from them. After 12 weeks, they don't even know the order status. Most stores deliver within 6 weeks.

The worst furniture store we ever dealt with. NEVER EVER buy anything from them. Save your time, money and aggravation.
Comments:2 Replies - Latest reply on 2011-07-11
Posted by Sey on 2011-06-23:
Did you consider getting a refund? If they still haven't delivered your furniture, make a copy of your receipt for your records. Take the original receipt back to the store, ask to speak to the manager and demand a refund ( video tape this too). They can't just keep your money if they haven't given you what you paid for. Be sure to tell them you will file a complaint with several agencies and organizations. Wish you luck.
Posted by Another Customer on 2011-07-11:
Comfort Furniture filed for Chapter 11 the end of June 28, 2011.

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