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Ruby Tuesday Complaint - Coupon # CODMP1MD2 - Trouble gettig to use it

Review by dhjm9 on 2011-06-21
Coupon states $10.00 off the purchase of two entrees, it does not state you must get two different entrees. My wife ordered the new mixed grill at $14.99 that sounded good, so I
also ordered the same at $14.99. We where informed by the manager it couldn't be two of the same. After much unpleasantness and embarrasssment to us and the server, I asked for the
corporate address and her name before we walked out. She went to the back and didn't come back, however the general manager met us and straighten everything out. She not only won the battle but also the war. You need more like her and the server, Amber. Store #4652
Commerce Georgia. Also we where not the only customers having trouble with this coupon.

Sunday Fathers Day (not a very good one for me).

D. H.Miller
Jefferson, Georgia
Comments:1 Replies - Latest reply on 2011-06-21
Posted by Anonymous on 2011-06-21:
I've got Georgia on my mind...
Good review. Sounds like a lack of communication to the servers on management's part. It's hard to follow the script when everyone is on a different page. Kudos to the general manager for having good business sense. Consider giving your feedback to corporate and do mention the excellent response of the GM and your satisfaction with the server.

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