DirecTV Inc Complaint - Yo-yo billing
I just changed from DirecTV after almost 10 years. I wasn't unhappy with the service; but w/going from a 2 income family to 1 income in the last year, I needed a bill I could plan a monthly budget around.
I had called 4 times in 5 months about discounts being taken away and they would give me other discounts; but it would not apply until the next bill.
I was even told at one point I needed to call every month to see what specials they were offering for that month. Once I had to start giving up equipment and down sizing my package to get the bill down, I decided to switch.
I will probably go back when the contract I have w/the other company expires; but this is a heads up, yo-yo billing is not going to cut it when budgets are as tight as their are right now.