Go Auto Insurance Complaint - GoAuto Insurance Will Go With Your Money
BATON ROUGE, LOUISIANA -- I enrolled with Go Auto for car insurance and paid a deposit of $80.00. The very next day I found a less expensive policy with another company. I called Go Auto and was told to fill out a cancellation form, fax it in and I would receive my deposit back minus a one day's premium.
I received a check back for the amount of $12.50. When speaking with the officials I was told that there was a "Short Rate Fee"- $31.79 charged because I cancelled my policy in such a short time (What??), plus a list of five other charged fees.
Go Auto seems to simply make up fees so they can keep your money. How pathetic for such a company! I would never recommend them to anyone!