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Leslie Pools - Burleson Complaint - Hayward Products a HUGE Failure

Review by Txpepper on 2011-06-22
BURLESON, TEXAS -- This is the 3rd time I've been severly burned on a purchase from Leslie Pools in Burleson and my last. This time I replaced my 21 year old Nautilus DE filter because I wanted another valve configuration and Leslies had told me that the grids in that filter couldn't be repaired or replaced. Here we are 14 months later and the Hayward Pro-Grid DE Filter has a crack in the bottom rendering it useless. Leslies response was it's out of warranty (2 months). The old filter lasted 21 years and this one dies after 14 months. I would have expected a better warranty. Anyway no more Hayward or Leslie pools. Stay away from both. In 5 years they've cost me thousands of dollars.
Comments:1 Replies - Latest reply on 2011-06-24
Posted by azspots on 2011-06-24:
We had a DE filter and HATED the darned thing. Replaced it (from Leslies) with a sand filter and we're much, much happier.

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