Red McCombs Chysler in San Antonio, Tx. Complaint - Problem with car parts and repair
Recently my husband took are sons PT Cruiser to the Red McCombs dealership here in San Antonio, Tx. because that it was stalling and shaking a lot when stopped at red lights etc. We turned it into them at parts and service department and it took them 2 to 3 weeks too work on it, we recently got it back and it is still doing the exact same thing that it was before. I am very upset, because my son needs a car that runs good and that is safe, because that he has a young son who is often with him. I am going to call Corporate Headquarters if I have to and make a major complaint if something is not done too fix this problem soon. When it was in the shop the first time they had a inspector come down to make sure the parts were covered by our AAA Insurance, and of course they were. And it took them way to long to get the parts in and do any sort of work, if at all.
As far as I am concerned they need to get the job done are give him another vehicle that actually works are pay my husband back for all of the money he has spent so for on this vehicle.