Target National Bank Credit Card Complaint - TNB The Target Red Visa Card Run by a Robot
My credit score in 2007 was 650 we obtained a simple in Store Red Card with a $1000 limit. in 2008 my credit score had advanced to 750 and I was allowed a Visa Red Card with a $2000 limit. I bought groceries and some other Staples at there Super store. In 2010 with a credit score of 840 I took a cash advance of $1900 that I paid back twice (I had received more than one invoice) The advance enabled me to provide a cash advance to my church (I am a sustaining member)All of my payments have been in full & within a month of the purchase. Two months after the advance the credit card division dropped my credit limit by 3/4 to $500 and disallowed all further cash advances. This was the work of the company computer I was told by Target employees who were not permitted to alter the computer's decision. I was informed that I should just keep using the card, paying on time and that in 5-6 months the Credit should be restored to normal. The was never to be. Despite all bills paid in full and on time the Great Robot could care less about ethics, compassion or veracity - It was regarded as a god by the cowed employees. After January 2011 I stopped using the TNB Visa - Now a year later the TNB is being dismissed. The only rational explanation is that of Religious Discrimination against my donation. The alternative is that the company is in fact run by an insensitive machine that answers to no one. This may be the case since even their offer of 10% off on a one day shopping binge or now 5% off on everything puts them on a par with competing organizations that have far more to offer. A recently received a credit card from Target's closest competitor for $8K and these rewards are ongoing - plus the pleasant voices at the other end of this customer service line can answer questions, respond to directions and laugh at jokes, which is far more that can be said of the Target robots.