Bally Total Fitness Complaint - DC, MD, and Northern VA branches hates complaints
WASHINGTON, DC, MD AND VA, DISTRICT OF COLUMBIA -- A year ago, I had several concerns about the customer service that was being provided to me in Bally Total fitness. (The city branches above.) My four year old had fallen in Bally’s and had received a bruise on her head in the kids’ club room. Instead of some Bally’s’ workers being responsible and taking a report also, being concerned, two young female workers laughed and called my child names behind my back. Boy was I mad! I complained to their boss/Gm at the time and every since then, I had been disrespected by many of the Bally’s workers and, treated poorly, and even made fun of. The workers were very unprofessional and childish in PG Plaza and, DC downtown, and in the Capitol Heights, MD and in Pentagon city and the other one in VA branches. Because of conspiracy, the head boss would switch the workers around to those branches....and when I would switch to get away from that special lady and her friend to get away from the jokes, I saw her at the other branches as well. I had got fed up with the taunting and complained about them to the main branch in CA and the CA branch had treated me with respect. Although I had lost a lot of weight from excersing in the branches,I was constantly teased by the DC and MD and VA guys after I complained to the CA guys and about the constant name calling when i would be in there. I was taunted by some of the same female workers from DC and some new ones and, by some of their male friends that had also worked there. My mistake was complaining directly in the branch at the beginning. The district manager did not do his job because he was not fair and he lied to CA. He took sides with the special female worker. I had to call the people from California for my issues to be resolved. What if I didn't have a phone then what? After the people in CA resolved the issue, I was harassed repeatedly by some of the workers and their associates outside of the gym location. Stalked and slandered. This had become a police issue at that point.
This was really bad. Managers were friends of some police and some military guy that worked there was…and it had became a conspiracy to make me leave. I am not crazy or mental or all those things they try to say they can …. They are mad because after the complaints some of them got... I just know that I got fed up and left!