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Stuhrling Watch Customer Service Complaint - POOR SERVICE, NO PRODUCT SUPPORT, WILL NOT BUY AGAIN!

Review by dccolby3 on 2011-06-27
Hi All -

The dual deployment clasp on this item does not clasp, is broken and needs service. The watch was purchased on 11/07/2010 and was hardly worn. Stuhrling Customer Service does not support their product and does not cover this in their warranty.

I will never buy from Stuhrling again and suggest the same for all other collectors.
Comments:2 Replies - Latest reply on 2013-04-23
Posted by Alain on 2011-06-28:
Since it sounds like this is a problem with the bracelet band maybe take it to a local jeweler to see if they can fix it. I can see how you'd be upset if Sturhling left the band out of the warranty. These watches are a bit expensive.
Posted by Ben on 2013-04-23:
I agree, their customer service is very annoying and so is one watch I bought for a hefty price.

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