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Allen Transmission Complaint - Misquoted and Ripped off

Review by krob9625 on 2011-06-27
ST LOUIS, MISSOURI -- Allen Transmission took advantage of family in problem situation. Driving cross country from Texas through St. Louis vehicle broke down spoke with Chad quoted 1,500.00 actual repair cost 2,000.00. Asked if someone could pick us up at airport as we had to leave vehicle and drive back to Chicago after repair was done. Was told no and offered no ideas or help.

Terrible customer service and ripped off!!!! Do not trust these guys.
Comments:1 Replies - Latest reply on 2011-06-27
Posted by trmn8r on 2011-06-27:
What was their explanation for the difference in price?

Sadly, this is a situation prime for abuse, if it happened.

As for providing a taxi service or transportation arrangements, it seems unreasonable for a transmission shop to be expected to provide these functions, though it would be outstanding service if they did.

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