Charter Communications Complaint - 888 number is not capable of settling earned gift points
I discovered that I have 37,600 points I could redeem for free gifts or participate in gift auctions.
when I went to the page to log in, it refused so I called the helpline and after over an hour and a half, their operators could not give me any way to log in when I dialed 18884382427. I was bounced from pillar to post without ever getting an answer as to how to get in.
Today I tried an alternate number, 8776548348 and finally hooked up with an American human being who, after looking up my phone number gave me a 10 number ID code that got me right into the gift site.
It took all of 2 minutes when I used that phone number.
the first set of calls ended with the words, "Sorry, I have no way of helping you!"
What a way to run a railroad!