Bank of America Complaint - They will Screw You
I had some issues with the economic down fall and couldn't pay my house note on time. I asked BOA to get me in the Home Retention Program and did all the paperwork that was asked of me and spent hundreds of hours on the phone and doing leg work so I could save my home. Get approved for the program and receive all my paperwork from Bank of America to sign. As I started looking through it I noticed that my payment went up by 30% and I started back at zero payments towards my mortgage. So I already had paid two yrs on my house but that was all voided. HELLO, is there anyone in the goverment actually watching what these guys are doing to the American people who aren't getting bailed out like these JERKS. So I called them and said I would find another way to get this figured out. I put every penny I could make over the next few months together and sent it to them in smaller payments with the ending sum over $8,000. That got me all caught up and I could breathe again. Well the person I spoke to on the phone said I was all caught up on payments and even my escrow. Sweet I said but come to find out that the rentention program was holding my money in their special forberance program account. I got a few more calls saying that they had no record of me ever giving them money and I was accuring late payments each month. I called to dispute it and let them know that I was making payments to the retention program getting caught up and all of a sudden a light went off in the persons head I was talking to and said "Oh we see the money, it was in another account". I said oh really I bet you guys do that a bunch getting the kick back of interest until you guys get caught huh??? Well needless to say they still charged me late payments even though they had the money in their account for those three months. Now my payments are 33% higher than what they were and all they will tell me is I am short in my escrow, blah blah blah. Everyone who is with these sorry people needs to take a long look at what this bank is doing with your money each month. I bet its not good.
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