JetBlue Complaint - Brand New Suitcase Broken
NEW YORK, CALIFORNIA -- I had a brand new suitcase, that when I arrived to JFK was not only missing the zipper, but was also missing several teeth to the zipper and three shirts!
Jet Blue's legal mumbo jumbo states they are not responsible.
How is that... they handle the luggage, break it, then lose items... but not responsible??
I wonder how the CEO of Jet Blue would feel if Jet Blue lost his luggage and told him tough luck?
After reading several other complaints about their luggage issues, I would never fly with them again! Buyer beware.